[Resolved] IFB — Negligence

jeffrey lo

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I have made a complaint that my washing machine is not working on 10th may, 2015 (Complain number[protected], a technician came and inspected the it but the issue was not resolved and we never heard from you again. We have been calling customer care endless number of times and you always told us that someone would arrive. On 22nd may, 2015 we made the complaint yet again(Complain number[protected]. You assured us that the issue will be resolved in "24 hours" and yet no one has arrived to fix our washing machine. I kindly request you to do something about this.

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Complaint marked as Resolved

The issue has been resolved. The technician has arrived and the washing machine is working fine. I thank the IFB customer care for taking prompt action on noticing my post.

customer support has been notified about the posted complaint.

Verified Support

May 27, 2015

IFB Industries Customer Care's response Dear Sir/Madam,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

May 29, 2015

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers: 3900 4321 Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.