[Resolved]  IFB — New Microwave oven is not working properly from first day

Address:

Kolkata, West Bengal

I bought a Micro wave oven of IFB with model no: 25BC4 and serial no.[protected] on 04/02/2015. From day one I am experiencing problems with the oven like cooking smell is coming out at the time of cooking and the door panel is vaporizing within 5-10 minutes. After registering the complains technician visited three times. But unfortunately the problems are still unresolved. Whereas some more problems are being noticed during cooking like some time the oven is getting overheated and some time the oven stops completely and restarts after few seconds. After last visiting of technician one more problem has been added i.e. the parts of door are not assembled properly even got some cut marks. Now I am not getting any response from IFB. In this situation, I am getting frustrated with the services and thinking whether my decision of choosing the brand IFB was correct. It may be that the Warranty period will over before the problems be resolved. However, I expect everything will be resolved quickly and it will be proved that I was right to choose the Brand IFB. It would be better if the system get replaced and give me a chance to have good experiences with you the oven. I hope there will be positive response from IFB as soon as receive this complain and set myself free from the problems.