[Resolved] IFB — No response after numerous complaints

Shagun Sinha

from Gurgaon, Haryana

Address:

Bangalore, Karnataka

IFB must be the only company in this world who generates a complaint ticket and then closes the same without knowing the problem has been resolved or not . Customer's satisfaction or dissatisfaction has no meaning to them . My washing machine stopped working on 26th August and hence a complaint registered on the same day vide number 13648355 . The matter is not resolved yet the closure of complaint took place without our knowledge . Once again a complaint was registered generating ticket number 13778094 on 12th september . The problem continues as no interest is shown by IFB to resolve the matter but once again the complaint was closed without our knowledge . Hence a third ticket number has been generated yesterday i.e 13 October, 14012606 . One doesnot know what to make of such a company !!!

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Mar 24, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2014

IFB Industries Customer Care's response Dear Shagun Sinha,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.