[Resolved]  IFB — no response even after complaining and calling them several times

Address:

Hyderabad, Andhra Pradesh

Its so annoying, the world fame companey people are not even properly responding to the complaint.its been 15 days since i have a problem with my front load washing machine.and the problem still exists, because of the very poor customer service. i bought the machine 2 years back, its still in its warranty period.i have called the customer service as the water is continuously leaking when the machine is working, they have sent a service engineer, he said the problem is due to the hardeness of water and just changed the rubber parts.we also bought a water filter from them to avoid further problems.even still the problem exists.after many times calling the customer service, the so called in charge guys, engineer guys.the responded after a week .next day one guy comes and say, the problem is because of "drum" breakage.and now again silence no one comes and replaces.How can be the parts of the leading companey be soo cheap and delicate.every time we call them they give another guys number and that guy give another number.i dont understand when my problem is going to solved??