IFB — No response from IFB

Manikandan Chandrasekaran

Address:

Bangalore, Karnataka

I have filed a complaint around early February there has been no response yet. I keep on calling customer care and service center. But, nobody showed up. When I filed the complaint, my washing machine was under warranty. But, now, it is out of warranty. My complaint number is : 14828454 Everytime we call them, they say we come today or tomorrow and never show up. I am seriously fed up calling them again and again. I have decided not to recommend IFB to my friends and also not to get IFB when I plan to buy a new one. Seriously, Does IFB thinks they can maintain the customers with this kind of service?

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Comments

Sarika reddy

from Hyderabad, Telangana

I have registered an complain on 15 June regarding my Ifb washing machine ( executive +) my customer ID is 1226516 and complain no 15764424 there was no response so I have called again on 18 they have given me two mobile no. When I call either they r switch off or no response from that person.
I have purchased Ifb 8 years ago but I have never faced such response, but from past, 1 year it is repeated