IFB — No response from service technicians

mohan raja reddy

from Kavali, Andhra Pradesh

Address:

Nellore, Andhra Pradesh

I have an IFB washing machine, it is not working since 10days.
I gave a complaint on 16th April & the complaint no. is 13447016, they gave an technician mobile no. when i called him he told that he will clear it by the next day .
Since that day i was calling to the technician they are not even responding.
And again the tele caller gave an other technician mobile no.even that person is not responding.

This is not for the first time, this was occured when i gave a complaint for a problem on 7th month, 2014.That problem had rectified by itself .no service men came to rectify the problem.

WE BOUGHT THE MACHINE TO REDUCE OUR WORK..
BUT YOUR PERSONNEL ARE GIVING US AN ADDITIONAL BOUTHER TO MAKE THEM CALLS REPEATEDLY.
Please rectify this problem immediately...

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customer support has been notified about the posted complaint.

Apr 27, 2015

Updated by mohan raja reddy Still my complaint had not been rectified..I waited for 10days for the response from service centre people & I thought there will be an immediate solution through this consumer complaints forum& again it took 3days there is no approach from any service men.Days are going on it is very difficult for my partner to handle all other works at home & washing clothes too . IF POSSIBLE RECTIFY THE PROBLEM IMMEDIATELY.If you cannot solve the problem atleast convey that i'll choose an other alternative..

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Comments

mohan raja reddy

from Kavali, Andhra Pradesh

BAD SERVICING

mohan raja reddy

from Kavali, Andhra Pradesh

We too bought IFB washing machine as it is a best produce.But now we came to know that there will be not availability of service for this produce .so i suggest every one not to buy this product...