[Resolved] IFB — No response in 4 days after raising the complaint for Washing machine

sprasoon

from Indore, Madhya Pradesh

Address:

Indore, Madhya Pradesh

Hi, I have raised a complaint on Friday morning(10 Oct 2014) as the tap of my Washing Machine Eleana DX has been damaged. But still not there is a call back from your technician. I have raised the concern 3 times over toll free helpline, but no updates from them as well. Also they do not provide and complaint number as well. Please help me with this ASAP.

Was this information helpful?

No (0)

Yes (0)

Mar 16, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2014

IFB Industries Customer Care's response Dear Sir/Madam,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team