IFB — No Technicians are responding for the complaint

Address:

Bangalore, Karnataka

Hi All, I have raised a complaint with customer care related to my washing machine water leakage issue on 26th June 2015. Still now, NO TECHNICIAN have addressed the issue, even no one have responded to the complaint. Everyday 2-3 times i have been calling customer care, they say that they will escalate this issue but NO ESCALATION and NO STEP has been taken from their end. They have provided service engineer number [protected] (Manjanna / Karthik), but none responds to the call either in whole day call. I have been using this machine since Feb'10, but i haven't faced such a bad and non-responsive customer service earlier. My Complaint no is 15850327. IFB Elina DX Issue - Water leakage from the drum non-stop. Could some one help me rectify this issue? Let me see whether after complaining here whether someone addressed the complaint.