IFB — non performance of IFB Split AC

Address:

Jammu, Jammu and Kashmir

Dear sir, I had purchase a split air conditioner model-IACSI8AK3TC S.No. 001024 vd 5 KW stablizer on[protected] from M/S KHAJURIA TRADERS, NEW PLOTS JAMMU J&K. it is very sadly further informed that with in a few days of installation its compressor was gone which was replaced after my complaint to you. Since then there is some problem or the other which i have brought many a times to ur notice. now suddenly for the last 12 days my AC is again out of service which i tried to bring to ur notice on ur toll free number which was never responded and every time the answer is u r in q. i brought this to the notice to ur local service centre and one Mr. Pankaj came and i dont know what he did to the AC because he only was concerned vd annual maintance and very cleverly took Rs. 2200/ from me and went away vd d remarks that AC is now ok. immidiately after he left d AC again started giving hot air i at that very movement informed him about d same but till this time he is nowhere. It may not b out of place to mention that i have purchased IFB Washing Machine and Microwave Oven also from d same dealer.but sorry to say i have got very bitter experience about all d IFB products and i would never suggest any body to purchase any of the IFB products. it is further informed in case my AC is not replaced or rectified there vl b no option left for me than to approach CONSUMER COURT for redressal of my case. I would also claim RS 1.00 Lac for the mental agony which i have suffered in last 2 years for no fault of ours.