IFB — Not getting service for IFB Washing Machine under AMC

Address:

Bangalore, Karnataka

I have senorita dx front load washing machine from IFB.I have an AMC No. 8042 dated 26/10/2013 with IFB for the period of 2 years. I have raised a complaint on 2 march 2015. The service request number is 15033299. The service people came for checking the machine on 4 march. He said that he will be coming with the required parts the next day. Since then I have made number of calls to the call center[protected], and the local contact number ( [protected] ). Every time i hear that part is coming tomorrow. This has been happening for last 2 weeks. This is the worst service experience till date