IFB — NOT REPAIRED PROPERLY

Address:

Coimbatore, Tamil Nadu

Sir/Madam, I'm grace from coimbatore.. Out ticket number is [protected]. Actually we are facing lot of problems with the IFB washing machine that we have purchased very recently especially with the customer care service.. Actually we gave a complaint because the machine was not washing properly the technician came and told that the mother board has to be changed.And he came and changed the mother board. And he made us to purchase a stabilizer for Rs.1300 telling it is because of this the mother board has got damaged and we should get it.. Still after that the machine did not function properly.. And we called the technician so many times and he did not respond to us at all.. Again when we gave the complaint the customer care told the technician is on leave and he will come as soon as he comes as though the customer care does not have any other technician.. After four days when we called the customer care they said we need to get another mother board and it will take another ten days. We are so unhappy with the customer service provided by IFB and we feel very bad for getting a product from IFB which is not at all user friendly.. Kindly do the needful..