[Resolved] IFB — Not responding properly

sesha4028

from Udupi, Karnataka

Address:

Bangalore, Karnataka

I have already given complaint regarding washing machine, its been six hrs but no one has responded to it called again to the no they say they respond after 24 hrs, but earlier they said someone willl respond within 2 hrs . Pls clarify .
Complaint no :12779900

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Mar 21, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2014

IFB Industries Customer Care's response Dear Mr. Krishna Prasad,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Apr 24, 2014

IFB Industries Customer Care's response Dear Mr. Krishna Prasad,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future.

In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com .

Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team