[Resolved]  IFB — not working

Address:Kozhikode, Kerala

my first complaint was on 29.09.14 complaint number 11784163. the mechanic came repaired some thing. .Machine worked for one day and stopped working afterwards. Since the machine is not working I have informed the matter to the mechanic.he visited my house.He told me that some parts are not available with them and they will get it soon.It is more than ten days back.Nothing happened afrewards. I have complained again on 14.10 14 and the complaint number is 11826935. my customer number is 1232567
Was this information helpful?
No (0)
Yes (0)
Mar 24, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2014
IFB Industries Customer Care's response
Dear Drabdulla Nadukkandy,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
Verified Support
Oct 17, 2014
IFB Industries Customer Care's response
Dear Drabdulla Nadukkandy,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future.

In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com

Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team
Complaint comments 

Comments

Not Working Properly
suddendly stopped. ticket no 14683468
Water intake is going on but not start functioning or working.
Hi Team,

My Washing mechine is not working. i have raised compliant no body will response till 48 hours. please response asasp.

my customer id :3249616
register mob number : [protected].
Name : venkata subbarao kolla

Address:[protected]/11/103, 1st Floor, Sattenapalle Towers, Balaji Nagar, Near: Sai baba Temple.Kukatpally, Rangareddy Dist : 500072

Thanks for your ssupport. Please do the need ful.


Regards,
Subba Rao Kolla
[protected].
i had lodged complaint last month but till date it has not been rectify so pl look it into the matter seriously
ur company engineer came and suggest to change a part but after that he hasnt come till date

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IFB Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    83%
    Complaints
    6868
    Pending
    0
    Resolved
    5639
    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    View all IFB Industries contact information