[Resolved] IFB — Poor after sales service.

dgtapaS

from Kolkata, West Bengal

Address:

Kolkata, West Bengal

I purchase a Microwave Oven from SALES EMPORIUM, Behala on 28.07.2015. But till date we cannot use this microwave oven due to manufacturing defect, which was identified while company person came to demonstrate it and after so many complain till date company does take any proper action. Now we are seriously thinking about to go ahead with legal advice.

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Mar 23, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2015

IFB Industries Customer Care's response Dear Sir,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Oct 05, 2015

IFB Industries Customer Care's response Dear Sir,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team