[Resolved] IFB — POOR SERVICE AFTER SALES

kingstonsafety

from Mumbai, Maharashtra

Address:

Chennai, Tamil Nadu

Dear IRUDAYAM, Thank you for getting in touch with us. Your service query is as below: VERY VERY POOR SERVICE:we have an AMC till october 2015, and after repeated complaints for servicing since one month, 4 group had came checked last week and told that mother board has to been changed and they said other technician will come again we lodged a complaint for no response on 21st october and the complaint number is 9294533, and till date no one had come to attend the problem. what is the use of putting AMC by spending money, we are disappointed with your poor service for customers. Our service personnel will revert shortly. Meanwhile, click here. to go have a look at our updated FAQs section. Should you have any questions or need further assistance, please get in touch at[protected]For BSNL & MTNL subscribers) and[protected] For Other Subscribers). Our lines remain open 24/7. Thank You, IFBappliances.com

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Aug 14, 2020

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Nov 21, 2014

Updated by kingstonsafety This is the message we get auto generated and past one Month 5 service franchise came to see the machine and no one attends the issue and they by pass to other franchise. do they think we are all fools to to take AMC and wait for such long days more than a Month to be fooled by saying silly reasons no spare available and service Engineer available... we are very much fed up with IFB service...very poor and worst service.