[Resolved] IFB — poor services under warranty period

Ashwini Padhy

Address:

Bangalore, Karnataka

Hi,

I am having ifb dish washer and also I have warranty for that product. However when I called for service for the product but machine is heating and not washing
nobody able to find the problem.People are coming and opening checking and with out any resolution they left with one statement we will come back in 30 mins to resolve this but never come back. Now my dishwasher is of no use. When can I get the resolution for these issue. With in warranty person if IFB does this type of service then how people can expect after warranty person. Worst service provided as of now.
Below are the details
cust code- 3414966
name of customer- nihar ranjan dash
amc date- 03/01/2015[1 yr]
model no for dishwasher- Neptune-DX
machine serial no- 190122
AMC taken by Franchisee name- HNE[Harinidhi Enterprise]
Engineer name- Rajesh
Amc amount paid- 3483
mob of customer - [protected]/[protected]
.
Please help me how can I resolve this at the earliest.

Thanks

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Mar 19, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2015

IFB Industries Customer Care's response Dear Ashwini Padhy

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Sep 16, 2015

IFB Industries Customer Care's response Dear Ashwini,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.