IFB — regarding dishwasher Neptune model..very bad response...

Address:

Durg, Chhattisgarh

I have been complaining since 6 months for malfunctioning of dishwasher...utensils do not get cleaned. Only once the service man named Abhishek came and after taking the service charge, didn't even wait for the machine to get over to check, if it was functioning correctly or not...he accepted to return and check the machine next day but never came later.After taking service charge he didn't return..we asked several times for rinse aid, they didn't provide us the rinse aid... Our 1st complaint date was 24/09/14 And job no. Was 137655. After this date I asked for help from customer care IFB..we have not been provided with the rinse aid till now and machine has not been serviced till now...I also talked to Mr. Deepak Neem, incharge of the area in Jan 2015, but IFB still didn't response to my complaints and request for rinse aid..