[Resolved] IFB — Service in damage is very poor

chanchal chadha

from Noida, Uttar Pradesh

Address:	Solan, Himachal Pradesh
Website:	IFB

Complaint no. 16419761, microwave model -23BC3. Complaint Reg. date-14.09.15 start button touch was not working, complaint registered in Parwanoo branch, Himachal Pradesh. After continuous follow up of more than 10 days we don't get any support or service every time they are making excuses like raining today, part not available or many more. From now onwards we will guide everyone not to buy IFB products because of poor service or low customer support.

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Mar 16, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2015

IFB Industries Customer Care's response Dear Chanchal,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Oct 05, 2015

IFB Industries Customer Care's response Dear Chanchal,

We tried to establish contact with you but unfortunately we could not get
through.

We hope we were able to address all your concerns to the best of your satisfaction. We sincerely regret the inconvenience caused to you and once again assure you our best services in future.

IFB Team