[Resolved] IFB — Service not attended

viswatejavaitla

from Razole, Andhra Pradesh

Address:

East Godavari, Andhra Pradesh

Complaint booked for ifb serena 5.5kg washing machine on 27 august 2015...i was told service will be provided in 24 hrs.the technician came after 5 days and said there is a complaint with the motor and it will take 10 days as it has to come from vijayawada, the other day he said it has to come from goa.may be next time they will say it has to come from jupiter.not even a single motor in a city...shame on ifb...i'm not going for it next time.forgot to tell you, they even took the money

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Mar 22, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2015

IFB Industries Customer Care's response Dear Sir,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team