[Resolved] IFB — Service Unavailability

harish dp

Address:

Bangalore, Karnataka

Its 3 years since we purchased IFB Front Load Washing machine and not even a single time the service provided. Now the machine is partially functioning and makes lot of noise and sometimes stop working. Though the company quotes for 4 years warranty I am completely dissapointed with the product. thogh I got reply from [protected]@ifbglobal.com saying their service person will revert back, after logging complaint online no one bother to contact us after 2 months of the reply. I approached IFB Care near to my place. But the response we got from them was really shocking. I request you to suggest me how I can take forward this. Thanks,

Was this information helpful?

No (0)

Yes (0)

Mar 20, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Jul 15, 2014

IFB Industries Customer Care's response Dear Harish,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team