[Resolved]  IFB — The tri off switch goes off when the machine switches on

Address:Dimapur, Nagaland

I am having a 5 Kg. front loading washing machine which was working good till 29.09.2014 . The next day while I loaded the machine and switched on, suddenly the trip off switch went off. The problem continues still. I am staying in the staff quarters B 1/2, Christian Institute of Health Sciences and Research(CIHSR), 4th Mile, Dimapur, Nagaland. I was trying to locate the service station or company authorized repairers at Dimapur and I couldn't find any. Our electrical department people checked the electrical line and said that there is no fault in the electrical line of the house. Hence, I request you to kindly help me to correct the problem without further delay.
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Mar 20, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2014
IFB Industries Customer Care's response
Dear Sir/Madam,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team
Complaint comments 

Comments

Dear customer care,
Thank you very much for your prompt response.
My contact address is as below:
Dr. Y. Simpson
B 1/2, Staff Quarters,
Christian Institute of Health Sciences and Research,
4th Mile, Dimapur,
Nagaland - 797115.
Phone: [protected]
Email: [protected]@yahoo.com

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