IFB — Thretning call and Very Bad service of Enigma Enterprises ( IFB ) Pune

Address:

Pune, Maharashtra

Please refer my complaint No. 14640024 dated 6/1/2015 and 14648451 dt. 7/1/15 Please read below mentioned points carefully. IFB technician Mr. Suraj Singh Phone no. [protected] visted side on 13/1/15 and 17/1/15. Rectified problem but still machines are defective 1) IFB technicians are not qualified. 2) After sale service is pathetic 3) IFB technician give quotation of the good parts and not of defective parts 4) After changing the part he accepted mistake and says that part which is replaced is not defective but some other part is defective. 5) Again he sends the correct quotation 6) This process took too much time. 7) The cheque was ready of wrong parts as per quotation. Now we cancelled the the cheque make the new cheque and sent for signature to corporate office Bengalore. 8) Now IFB technician says I will remove the parts if you not give payment on the spot. 9) After 4 to 5 days he calls and say I am coming to remove the parts. 10) I requested him that do not worry about payment The delay hapend because of your wrong quotation and wrong service 11) He says next time I will see how you get our service.. 12) Corrected cheque of Enigma is ready on 27/1/2015 But he did not pick up the phone I want to inform them to collect the cheque . 13) Now the repaired machines are not working to whom should I complaint this matter. Kindly Guide