[Resolved] IFB — Too bad service, worst customer care service till date i came across

Kamna01

from Delhi, Delhi

Address:

Gurgaon, Haryana

We have lodged a Complaint regarding IFB Washing Machine and we are in the warranty period. Even after making repeatedly Complaints of the same, none of the representative came to check the machine. We are receiving response from their customer care that they will sent the representative tomorrow each time we had made a complaint. Ever time their customer care person use to ask us to lodge fresh complaint for the same then only they will send their representative and even after lodging fresh complaint none of their representative use to come and visit our house to check the machine. Our warranty period is also going to expire and till date we had made 5-6 complaint for the same machine. I haven't came across such bad service till date. I would suggest that no one should buy any item from IFB..

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Apr 12, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2015

IFB Industries Customer Care's response Dear Sir/Madam,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team.