[Resolved]  IFB — Top loading washing machine troubling since April 2014

Address:Hyderabad, Andhra Pradesh

CUSTOMER ID NO: 10327739 facing error problem since April 2014. Complaint no (1)In all washing programmes when it comes to rinse mode it dos not take water hence resulting error (E 4). Complaint no(2) : input water leakage of water.. When . Washing takes water it leaks from the drum backside water. These complaints have been done 6 to 7 times but all the technicians will come in hurry try to resolve temper early it gets solve from the next day we will be facing the same problem. We are fed up with IFB service. Earlier we have used SAMSUNG washing machine for 15 years their service was very timely and good service. We have called only 3 to 4 times to Samsung in 15 years. But in IFB in single year we had to call 6 times for same problem but no result. Now I demand a Replacement with new machine. Or refund with original purchase amount of Rs. 14000 plus interest and our losses with demarcates and Mental Agony of Rs. 10000 total of Rs. 24000 total amount.. M S NAGARAJ RAO. CALL. [protected]
Was this information helpful?
No (0)
Yes (0)
Apr 2, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2014
IFB Industries Customer Care's response
Dear Mr. Rao,

We are extremely sorry for the inconvenience caused, We are looking into your concern, and will revert at the earliest .

IFB Team
Verified Support
Oct 30, 2014
IFB Industries Customer Care's response
Dear Mr. Rao,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future.

In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com

Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IFB Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    83%
    Complaints
    6868
    Pending
    0
    Resolved
    5639
    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    View all IFB Industries contact information