[Resolved] IFB — Tub not working after the motor being changed

vartika1980

from New Delhi, Delhi

Address:

Faridabad, Haryana

I am a sufferer from Faridabad using washing machine of your reputed brand. The service being pathetic.Since 17th jan 2015 my machine has not been able to work properly as earlier the motor was nt wrking ans as the new motor to be fixed was not available in ur stock we had to wait.later when the motor was fixed the the spin was nt taking place for wch the complaint was again made at faridabad service centre. Now the the tub is not moving as well. Nobody is thr to help.my contact no. [protected]

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Mar 25, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2015

IFB Industries Customer Care's response Dear Sir/Madam,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Feb 20, 2015

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers: 3900 4321 Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.