[Resolved]  IFB — unsatisfactory service & overcharging

Address:New Delhi, Delhi

1. refer my complaint nos 13561534 and 13621209. 2. i had registered a service request to resolve noise from my senator washing machine on 13 aug. one mr Naveen from off beat services attended to the complaint only on18 aug. he charged rs 4550/-(infact said will charge less if it was taken as a personal repair & not from IFB. but we insisted on company repair). 3. the washing machine totally stopped working. Mr Naveen has stopped attending call. no action on ground inspite of repeated complaints to the call centre( verify call records from above complaint nos, hope this complaint works. regards Rajesh Mukkundi [protected] [protected]
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Mar 17, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Aug 26, 2014
IFB Industries Customer Care's response
Dear Mr. Rajesh,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
Complaint comments 

Comments

poor service and response

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