[Resolved] IFB — Very poor response in ifb point retail shop and old stock machine is delivered

mohan.pok

from Hyderabad, Telangana

Address:

Chennai, Tamil Nadu

I have purchased ifb flw fully automated elite aqua sx washing machine on 13-02-15 at ifb point retail showroom at velachery main road, selaiyur, east tambaram, chennai - 73. When delivered we found the manufacturing date is 14/02/14. But they given current market price. Then they agreed to change the machine. But till time it is not done. Also there is very poor response from ifb point person. So i am expecting the valid response from your side. Ifb point showroom address. Ifb point proficient technologies Old. No : 194, new no : 767 Part a, velachery mainroad Selaiyur, chennai - 73 Ph:[protected] Mob : [protected]

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Mar 15, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2015

IFB Industries Customer Care's response Dear Mohan,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Feb 19, 2015

IFB Industries Customer Care's response Dear Mohan,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers: 3900 4321 Email
id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.