[Resolved] IFB — washing machine not running

sheikraja

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

machine not working due to programmer selecter not working i have gave complaint on 22/11/2014 and i have extended warranty also till now my problem not solved by your customer care person and iam in chennai and your franchisee company name is RJ ENTERPRISES .I am very shame to buy this product and if you entertain francese like this your IFB company wont sell any of your product in your dream also in chennai .IAM VERY VERY SAD to say like this because i was mentally upset due to your franches i have made nearly 150 to 200 call to rj enterprices they dont care about customer . two technician has came to my site but they dont sovle my problem . please help me to solve my problem.my number is [protected], [protected]

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Mar 23, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2014

IFB Industries Customer Care's response Dear Sheikraja,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Dec 19, 2014

IFB Industries Customer Care's response Dear Sheikraja,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future.

In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com

Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team