[Resolved]  IFB — washing machine problem

Address:Krishnagiri, Tamil Nadu

I have bought the IFB washing machine in the year of 2008. Now put an AMC for two years. When I booked a call on 24.03.2014 at 1.42pm, they gave a ticket no. 11306688. but till now no equerry about the booking from concern service center.
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Mar 20, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Apr 05, 2014
IFB Industries Customer Care's response
Dear Mr. Gunaraj,


We are extremely sorry for the inconvenience caused, We are looking into your concern, and will revert at the earliest .


IFB Team
Verified Support
Apr 16, 2014
IFB Industries Customer Care's response
Dear Mr. Gunaraj,


We are sorry for the delay occurred. Your issue has been taken to the concerned department, we will revert you soon.


IFB Team
Verified Support
Apr 19, 2014
IFB Industries Customer Care's response
Dear Mr. Gunaraj,


Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future.


In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com . Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.


IFB Team.
Complaint comments 

Comments

To bring kind attention to you, that I have mailed a complaint on 04.04.2014 about the service of IFB company. From Chennai they enquired and said that the Hosur branch will call and solve the problem. But till today from Hosur branch nobody has called and enquired about the problem. Whether the company will solve the problem or I have to go for next step. My ticket number is11306688, date of booking is 24.03.2014.
Washing Machine Problem For Machine

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