Hardly 8 months back I had bought this Washing machine IFB Senorita, on 20 October I raised a complaint with ticket number [protected] - complaint was the tumbling was not working and seized completed . Past 10 days I called IFB customer care for about 35 times and till today there is no response from these people .
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Nov 3, 2015
Complaint marked as Resolved
IFB had resolved complaint within 2 days .
I had escalated the issue to higher authority to which response was quick and easy.
customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2015
IFB Industries Customer Care's response Dear prashanth R
We regret the inconvenience caused to you.
We have escalated your concern and will attend to it immediately.
Assuring you our best services.
IFB Team.
Verified Support
Nov 05, 2015
IFB Industries Customer Care's response Dear prashanth R
Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com
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