[Resolved]  IFB — Washing machine service and repair

Address:Bangalore, Karnataka

Hi, My washing machine is not working, and we raised a complaint with IFB customer care. A technician visited our home, and said, it will 3 days for him to get the required parts. After that, no one turned up. We have spoken to Mr. Ravi and Mr. Suraj ( Branch managers). Phone number [protected]. Suraj assured me that, he will ensure the washing machine will be repaired, however despite repeated calls, IFB is not responding, and no person has visited the home. Our ticket id is[protected] I want to a case in consumer court against IFB against this harassment.
Was this information helpful?
No (0)
Yes (0)
Mar 16, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2014
IFB Industries Customer Care's response
Dear Robbin

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IFB Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    83%
    Complaints
    6868
    Pending
    0
    Resolved
    5639
    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    View all IFB Industries contact information