IFB Washing Machine — service team not rectifying the compliant

Address:

Gautam Buddh Nagar, Uttar Pradesh

I'm using IFB automatic washing machine, which is not working since 22nd June'15. This machine is under warranty period. We have registered multiple complaints to their service center however no one is rectifying the defect. Their executive visited once, on 24th June and informed that door lock is not working. He assured to come back next day with door lock and ensured to repair the machine by 25th June however since then no one has come back. We have been following up rigorously with their service center in Noida but not getting any schedule from them on machine rectification. We have not been able to wash clothes from more than 1 week and this is total harassment. Need immediate action in this front and unprofessional behavior from IFB service center team. Rajat Sharma [protected]