[Resolved] IFB — Washing machine trolley

pradeep.singh88

from Margherita, Arunachal Pradesh

Address:	Thane, Maharashtra, 400607
Website:	ifbappliances.com

Hello,
This is pradeep singh and nob no [protected]. I had purchased a trolly from your website which when dilivered was defective.
it was dilivered to me on 9th of nov and complaint regarding it being defective was rasied the same day. After that several subsequent calls and complaints via mails were raised till date. however, it being more than 15 days since i ve raised my problem and still i haven't got any satisfactory response from your side.
As iam tired of going through this process all over again of complaining. kindly, do me a favour and refund my money and send someone to collect it.

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Jan 10, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2016

IFB Industries Customer Care's response Dear Pradeep

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Dec 08, 2016

IFB Industries Customer Care's response Dear Pradeep

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.

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Comments

Fajululla

My washing machine getting sound while rotating model name : Eva Aqua VX/SX 6kg 800RPM

IFB Industries Customer Care's response, Nov 29, 2016

Verified Support

Dear Fajululla

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [email protected] along with your contact details and we will help resolve your issue.

IFB Team