IFB Washing Machine — Washing machine not working since 1 month

Address:

Coimbatore, Tamil Nadu

My washing machine which under AMC is not working for the last 1 month. In spite of complaining with the customer care ( complaint no. 10852143 and[protected] there is no solution to the problem. All u get is assurance from from the customer care cell. But no follow up. The service people in Coimbatore come promptly to renew the annual AMC . That's all . I am at my wits end trying to find a solution. Now the service person refuse to even pick up my calls. IFB seems to have a very poor after sales record.