Iffco Tokio General Insurance Co. Ltd — Denial of insurance claim

Address:Pune, Maharashtra, 411045

Today one of the surveyor (Mr. Santosh more, phone number:[protected] came for inspection of my car honda city vx cvt (Mh 12 mf 6118), registered in pune. Few days back on my way back from office around 10:00 pm a carrier truck did an immediate lane change and came to my lane. The truck came from my right side. Due to which i had to slam brake, and as a result i got hit by a car from rear, a biker hit my left rear door and my front hit the kerb of the road as i tried to steer further left. Hence i have three major dents, one at rear, one at left side and one on the front.

Now the surveyor says it is highly unlikely that such event could happen. He clearly says if a car topples only then it can have dents on three side and no other possible way could have dents in three sides. I explained him the above scenario over and over again. But he still denies to approve the zero-depreciation claim.

I find it is totally illogical.

Please help.

Bikash debnath
+[protected].
Car no: mh12mf6118
+1 photos
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It would be great if someone can please comment on this situation. The car is not at the body shop (Deccan Honda, PCMC). They told me they are going to only fix the rear and the side. Logically yes they can get away by not investing anything. The front side also has the fog lamp missing, and they are declining my claim for insurance.

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    IFFCO Tokio General Insurance Phone
    +91 12 4428 5499
    IFFCO Tokio General Insurance Address
    IFFCO Tower, Plot No. 3, Sector 29, Gurgaon, Haryana, India - 122001
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