iffco tokio health insurance — Renew policy document not send me

Address:Gurgaon, Haryana

My name -Janak Panchal - mb [protected]
i renew my policy swasthya Kavach on date 21/12/2015.
still date 24/2/2016 they not send me renew documet. i conti. call to Mr. Pravin he worked in but he also ignore my call. also to toll free number yet cut call in between.
my transaction id 781039. amount 3359 rs.
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    Gurgaon
    Haryana
    India
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