IIFL — IIFL Malpractices and Harassment along with Financial Loss - Payout not released

Address:

Gurgaon, Haryana

The mail is regarding the non-payment of payout and mental harassment by IIFL. I want the payout for the month of dec to be realised right now. It is the fault of the company and client(VAIKUM90) has nothing personal against me. It is Gautam & Ramasharai who does not do their job on time & it results in problem. Very specifically client(VAIKUM90) has mentioned about them. Also, he has told them to come to his place to get the resolution. But instead their are satisfying their personal ego. Letter of NOC from the client is attached in the mail. If company does not do something, it is completely the mistake on companies part. Client email is attached in this mail. He has problem with the company and not from me. It is unfair on the company & on the part of all involved to stop the payout which should have been issued till now. Revenue not received is not from that id either. Neither the client has any problem with me or any of my employees. He shares a such a good relationship with me. The problem is with IIFL uneducated employees and their behaviour on phone. I am not responsible for such an act. Also it seems like "dadagiri" of IIFL, if one client has an issue with the company - it does not mean that company will stop the payout of Sub-broker for all other clients. This is like if I have 1000 clients & someone has an issue, you will stop the payout for the rest others. What the company is trying to prove!!! Are you saying "Hamari Man Mani hai, hum jo marzi kare". Independent case must be resolved independently. This proves the intent of the company wrong mindset and harassment. Plus I want to bring few point here: 1) IIFL system is so pathetic that you can't sell far off contract even for the same months 2) One cannot sqaure off the existing positions for the far month contract. What is the problem when someone wants to square off. 3) 90% of the times RM does not pick the phone and positive trades result in losses 4) Accounts sent or any update on account keep on lingering on for months. 5) Unethical calls are made to clients without asking me & client tell me that I got a call from your RM for doing insurance policy. 6) Their is no feedback mechanism for mail written to the company. No one bothers to respond. 7) In morning Ramasharai say this is the limit for the expiry - Client calls Gautam/Ramasharai and they do the trade. After 2 hours they say to square off inspite of position making profit. If they had to square off the position than why in the world the position was created. Ramasharai or Gautam should have said no. But in morning they create the position & than square off to earn brokerage unethically and making me & my client suffer. Mail from Client As per our discussion, we have no issues with our franchisee Mr Varun Agarwal with code FT221AP01. All the issues are with IIFL and its employees Ramashraya Rai and Gautam Sharma for indulging in unethical business practices resulting in financial loss along with a lot of mental harassment. All details have been correctly shared with the company. Our Franchisee for this account VAIKUM90 - Mr Varun Agarwal has no role in it whatsoever. Regards Vaibhav