Income Tax Department — A big delay & mantley harassment in my pending refund of 16440/- for ay-2014-15

Address:

133001

Honourable higher authority (income tax-cpc),
I am facing a big delay & mantley harassment in my pending refund of 16440/- for ay-2014-15, first time refund was gone back due to giving incorrect bank-account number filled by my ca-vishal goyal - ambala cantt.
I have given refund request at ambala cantt dc (income tax office) on[protected]ask-no-[protected]-the inspector (income tax) ward-3 with all required docs & also given online refund issue request.
After it, i have received intimation u/s 143 (1) of the income tax act-19614 with refund issued amount-17090/- with interest on 3-july-2016.
But my refund amount-17090/- is still not transferred in my given salary account of sbi-[protected] at ambala cantt.
I have given 9 time calls to income tax office-bangalore at toll free-[protected], but result is zero,
Please note my refund-details — is communication reff - cpc/1415/a1/[protected], refund sequence no-[protected], dated-3-july-2016.
Kindly do needful & necessary action for my pending refund.
Regards-lalita kumari,
Actpk9280d, for ay-2014-15,
Mob-[protected]