Income Tax Department — Pan processing delayed by month

Address:560010
Website:incometax.sparshindia.com/pan/PAN.asp?id=2

PAN acknowledgement # : [protected]

Provided single document "PASSPORT" for age proof, address proof and DOB proof.. But still not sure why PAN number / card is not dispatched or visible on Portals.


I have not recieved any update / status on my PAN application... even after following up and lodging complaints at

1. [email][protected]@incometaxindia.gov.in[/email]
2. following on toll free income tax dept (always gets response wait for next 4 days ... like automated telephone response from the customer support employees)
3. loged greivenace on [url=http://incometax.sparshindia.com/pan/PAN.asp?id=2]Sparsh[/url] ---- status says feedback "MANTRI STERLING" ---- only Income tax official can understand this code...
4. grievenace filed on [url]https://tin.tin.nsdl.com/tan/servlet/PanStatusTrack[/url] - Pan status always says "Your application is under process at Income Tax Department."...

Not sure whom should I approach for further action... Director of Income tax dept?? Finance minister ??? RBI governor?? Since I have blocked to do any transactions with Bank
to claim ancestor properties / deposits.


---- SENT EMAIL TO ASK ON FEB 18TH / RECIEVED RESPONSE ON 18TH[protected]

Dear Sir/Madam,


Can I please know the status of the PAN application. I had submitted my application on 23rd Jan 2016.

Application was forwarded to income tax department as per PAN pune office on 28th Jan 2016.


I had called Income tax department toll free on 10 Feb 2016.

Complaint #: 6012729.


After 4 days of lodging complaint reached out today Feb 15th 2016 and got to know that I need to write Email to get to know the status / PAN details via Email.


PAN acknowledgement # : [protected]


Please do the needful at the earliest.


Thanks,

Satish




Dear Sir/Madam,
Greetings from Aayakar Sampark Kendra,
This is with reference to your email below; we have forwarded your request to the concerned department and as soon as we get a revert we will send you an email. This is your PAN complaint no.6042307
In case you have any further queries or request, please contact us at[protected] or[protected]Toll Free).
Best Regards,
Aayakar Sampark Kendra


. . .
--ORIGINAL MAIL--


Reminder1:


Dear Sir,


Any update on this email request?


Thanks,

Satish


[protected] SENT EMAIL ON FEB 22ND AND RECIEVED ON 2/22/[protected]


Dear Sir/ Madam,


This is with reference to your email dated 2/4/2016 and internal reference number 13696593 sent to NSDL e-Governance Infrastructure Limited with regards to the grievance for PANapplication vide for acknowledgment number [protected].

We would like to inform you that, we are in the process of resolution of your grievance. We will inform the status on resolution of the same.

We appreciate your patience and assure you our best services at all time.

For any further clarification/s, kindly contact TIN Call Center on[protected] or email on [email][protected]@nsdl.co.in[/email]


This is a system generated mail. Please do not reply back on this email ID.


On behalf of Tax Information Network of the Income Tax Department


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