[Resolved]  Indane — 2159V- Executive over phone spoke in Non Professional/ Unusual language

Address:Jaipur, Rajasthan

Dear Sir, my Cunsumer No. is 2159V, my cylinder was leakage yesterday evening, Today morning while raising complain over phone, Executive sit on complain cell said in Very unusual and unprofessional language, He said, ( Agar Gas Leakage haa to aapko Check kar ke Lena chahia, Ye aapki Problem ha ) . I felt very ashamed over his response over phone, If any consumer is requesting on Gas leakage, then why Delivery Boy to not check while delivering Gas to consumer . This should be responsibility of Delivery boy while delivering cylinder . finally another Delivery boy came to collected cylinder only as assurance of Delivering replacement cylinder by tomorrow morning. But the way hiring employee speaking and not able to satisfying consumers is not upon to mark by your company to satisfy consumers, I request you to kindly take appropriate Immediate Action against such employee, really that has heartened me a lot .
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Aug 14, 2020
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