Indane Customer Care

Indane Customer Care

Indian Oil Corporation Ltd

Kerala State Office, Panampilly Avenue, Panampilly Nagar
Ernakulam
Ernakulam District
Kerala
India - 682036

Customer Care Phone Numbers and Contacts

Phone:1800-233-3555
+91 98 4882 4365
+91 99 1155 4411
+91 81 2402 4365
+91 92 2310 1260
Satisfactory Rating
1%
Complaints
6041
Resolved
29
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Indane Complaints & Reviews

Indane - Fake information and cancellation of Booked refilled domestic gas.

User
 Pinku Ranjan Dutta on Sep 2, 2015
I booked my Refill gas through online portal of PAHL 0n 30th July 2015. I got SMS on 19th August that invoice is raised and after 2 hrs again i got invoice is calcelled as my residence door is closed. which is fake. Same way on 1st september 2015 again invoice is raised and today whole me and my family is at home unlike other day but message came from Indane though mail "invoice cancelled due to residence door is closed." again a fake information furnished. I am disturbed and in crisis of Cooking gas . Please look after the matter....
Complaint comments Read comments Complaint category Gas Stations

Indane - Subsidy has not been credited into my account

User
 avinash saha on Sep 2, 2015
Dear Sir/Madam, My indane dealer is Rudrapur gas service and my consumer ID is CX24303450 and against this I have booked gas refilling bearing no: 901724 which has been delivered to me but subsidy amount has not been credited into my account....
Complaint comments Read comments Complaint category Utility Services

Indane - Transfer of gas connection

User
 Sanjay Sharma on Sep 1, 2015
I had a double cylinder gas connection of Bharat gas at kanki, Uttar Dinajpur, West Bengal. I have surrendered it, and came to Indane gas at Islampur, Uttar Dinajpur. I submitted all the papers asked by the distributor but now the distributor's staff is saying the transfer can't be done as there is any technical problem. The distributor's staff told me that they tried to do the said job online too many times but nothing is happening. What should I do now?...
Complaint comments Read comments Complaint category Gas Stations

Indane - Delay rifil celender

User
 raydhriaj on Sep 1, 2015
I dhiraj ray resident of nawada ext. Uttam Nagar, New Delhi - 59, is a consumer of M/s. Indane Gas Agency (Trimurti Gas Agency). My consumer no. is 5391917. I have booked my cylinder on 31 july against booking no. 379813 till date I have not received the same. I must complaint against M/s. Trumurti Gas Agency, Vikas Puri, New Delhi. I am also request to you please take this matter into your consideration and order them to work properly. I hope you will take action and solve my problem....
Complaint comments Read comments Complaint category Government Organizations

Indane - Seller not providing new gas connection

User
 coolvissi on Sep 1, 2015
Dear Sir, This is regarding complaint number 2313645 which customer care executive had registered post telephonic conversation. I just came to know that whatever written in complaint is just not enough to explain the pain i have gone through during last 2 months just to get a new LPG connection. I will summarize whole series of events below. 1)I went to DC gas services, Ashoknagar to get a new connection with all the relevant documents on around 20 th June 2015. 2) He has asked me to get signed documents from another dealer "Bansal Gas" which belongs to same city. 3) I have get all...
Complaint comments Read comments Complaint category Other

Indane - Want to transfer my indane connection

User
 satish pangotra on Sep 1, 2015
Hi, I have relocated from Chandigarh to Pune. I carried my cylinder and all the documents along with me. Now when I looked at the process for transferring connection. It seems like I need to give up my subsidy first in Chandigarh by submitting all my documents, cylinder and regulator and I will get a refund in return. Since I am already in Pune now with my cylinder, documents and regulator. I am not in a position to go back to Chandigarh just to return and cancel my connection as the cost involved in travelling is more than the refund that I will get from Indane. I need an exceptional process...
Complaint comments Read comments Complaint category Gas Stations

Indane - Gas leakage from cylinder

User
 baghu on Aug 31, 2015
Our consumer no. is - CX4662522. Our dealer is Gopal Gas at Mahestala. Our cylinder is leaking. we are trying to call at indane emergency helpline nos., but nobody is responding. No. are - 03323972226/7, 9007106111, 9874026702, 9831152226, 03323999999. No one is picking any no. for several times. we are frightened that accident may took place at any time....
Complaint comments Read comments Complaint category Gas Stations

Indane Gas - Regarding Leakage of gas cylinder

User
 Udaiyan Pandey on Aug 30, 2015
Hello, I am customer of Indane Gas, Tonight i have changed my cylinder and it starts leaking. When i tried to call your emergency contact number, none of the below numbers are in working state. Emergency Call Center No. 9453247247, 9336247247 When I called my Gas Distributor then his response was leave the cylinder outside your house and wait till morning. The main purpose of writing this email is Who will be response if any mis-happening occurs and if the cylinder leaks the whole gas then why should i bear the monetary loss as it is not my fault that the gas cylinder was leaking. I...
Complaint comments Read comments Complaint category Other

Indane - Misbehave of delivery boy

User
 suresh surana on Aug 29, 2015
I am Sunita surana, customer no. 7078 Resident of Bhilwara, Rajasthan. My INDANE GAS distributor name is M/s ARPIT GAS SERVICE. The delivery boy always misbehave with me at the time of gas cylinder delivery. My husband is a working man and i live on second floor of my building. Delivery boy always refuse to drop the cylinder at my floor and misbehave with me. I have informed the distributor so many times but no appropriate action has been taken from their side. After refusing to drop the cylinder to my floor, delivery boy take away the cylinder with him. Kindly submit my request and take...
Complaint comments Read comments Complaint category Utility Services

Indane Gas - Negligently presses GIVE – UP subsidy button by mistake - restore subsidized rates

User
 sathaiyan on Aug 28, 2015
Today (28.08.2015) while booking LPG refill cylinder by dialing No. 8124024365, perhaps I have negligently pressed the GIVE – UP subsidy button by mistake. That was done purely by mistake (without any intention) only. Please cancel the GIVE – UP subsidy option so that I can continue to get the LPG cylinders at subsidized rates. My Name – N.SATHAIYAN Indane Gas Consumer No - 53682 Indane LPG Distributor – Sri Revathi Indane Gas Agency, Medavakkam, Chennai LPG ID No - 37500000091031774 State – Tamil Nadu My Cell No – 9445207598 Thanking You N.Sathaiyan...
Complaint comments Read comments Complaint category Other

Indane - Non delivery of cylinder - very big froud for dikshit gas seva

User
 Dinesh kapil Singh Rawat on Aug 27, 2015
Dear,

I have booked my cylinder (Indane) consumer no 51036 on 18 august 2015 with the reference no 663459 from dikshit gas seva. After one day we have got the received massage of our cash memo no. 3000082287 after that we got one massage dated 22 august 2015 that cylinder has been delivered but we did not received.

Then i am still waiting for cylinder for 2 or 3 days working days but we did not received the cylinder and after that we ask to cylinder deliver boy to where is my cylinder against my cash memo no. 3000082287 than he replied me no problem we will deliver...
Complaint comments Read comments Complaint category Gas Stations

Indane Gas / Cylinder - Worst taxi for sure

User
 mamtabhav on Aug 27, 2015
Worst experience ever will not at all recommend anyone to use taxi for sure... Bad service/drivers arrogant/booking canceled by drivers without notice 3 drivers refused to reach destination giving fake reasons passengers all above 60 years (senior citizen)waiting for 2 hours now no choice but get them in auto / to reach faridabad they need to change 3 autos...
Complaint comments Read comments Complaint category Tax Services

Indian Oil - Gas booked and delivered to other without my consent

User
 Naseemkhan5766 on Aug 27, 2015
Dear Team, I would like to inform you that I got a message on 23rd Aug that your cyl is booked vide booking no 2000044915 and cash Memo 3000050647 is generated though it was not booked by me.There after i visited at Valley Gas Service and complained about it but they have informed me that we will take care of that. But again on 26 th Aug I got a message that cyl has delivered, hence I revisited to the agency but no was listening to me, I tried to call Indane sales officer but he did not picked my call. Now I feel cheated by the company. Regards, Naseem Ahmad Khan Consumer No 258042 Mob :...
Complaint comments Read comments Complaint category Gas Stations

Indane - Opted out of subsidy by mistake

User
 rajeshsardar on Aug 27, 2015
Dear sir, I am Rajesh Sardar Forgetfully i register my consumer no.(CX5364915) in “give up subsidy” option.But i wants to take the facility of subsidy in my Indane gas connection.accept my humble request and send my subsidy in my United Bank of India account.NO 0951010115513 and IFSC Code No. UTBI0JDPA25 Please Reply as soon as posible. Consumer ID:37000000010318918 Consumer Name:Rajesh Sardar Address:C/O Puti Kanta Sardar Bodra, Mandir state:West-Bengal Register mob. no.:8145258995 Name:HAROA GAS SERVICES...
Complaint comments Read comments Complaint category Gas Stations

Indane - Extra ammount of RS100 other than the bill

User
 apyha on Aug 26, 2015
Today the 26 th august delivery boy refused to deliver the gas unless extra amount of RS 100 is paid and has taken back the cylinder, my cash memo number 3000075164 and booking number793085. action may be taken pl, My gas distributer GNS GAS HYDERABAD.MY CONSUMER NUMBER 957857...
Complaint comments Read comments Complaint category Government Organizations

Indane - Gas leakage

User
 rbafna on Aug 26, 2015
I had ordered(order no.2000065708) a cylinder on 18.07.15 & received the same on 21.07.15, I was out of station, hence could not check the weight as mentioned in bill(Bill no.3000106625). When i came back on 23.8.15, i found out the weight of cylinder was 22 kgs instead of 29.9. When i complained it to my distributor he said since its more than a month they cannot replace it.Moreover your customer care no.18002333555 was not accessible. Kindly help & provide me with a new cylinder. The service no. is 2308013 which i have already forwarded to Indane website. Regards, AMIT BAFNA +919830067703...
Complaint comments Read comments Complaint category Gas Stations

Indane - Delivery problem

User
 dipankar71 on Aug 26, 2015
Consumer no.01513. id no.3 7500 0000 2984 1912. distributor:S.G.E.C.C.S.LTD. unofficially delivery time from12noon to 2:30pm in week days caused i face problems every time to receive cylinder as they do not give any prior information about expected time & date of delivery. we both have to go out from home in week days for service & the distributor has no policy to deliver the cylinder in any holiday or in my comfort time. i request to look after this problem as i think most of the consumer faces this problem regularly & sort out for the shake of consumer....
Complaint comments Read comments Complaint category Government Organizations

Indane LPG - Hocker dwara kam gas lane ke sambandh mein

User
 Sunil .sudhakar124@gmail.com on Aug 25, 2015
Dear sir/madam Mera lndane lpg connection number cx19092167 Sunil sudhakar ke name. Se hai.hamare yah ka hocker gas ko black Karta hai or home delivery wale cylinders se gas bhi nikal leta hai.or home delivery per gas kam lata hai.sir se nivedan hai Ki uske khilaf uchit action liya jaye. . thanking you . Sunil sudhakar s/o . govind ram, laxaman pur . banna Devi, aligarh...
Complaint comments Read comments Complaint category Gas Stations

Indane - Cancel the give up subsidy

User
 Shivnath Pandey on Aug 25, 2015
Sir while enquiry of my gas subsidy by dialing NO 9836392640 perheps I have pressed the GIVE UP LPG subsidy button by mistake please cancel the GIVE UP subsidy option so that I can continue to get the lpg cylender at subsidised rates thanking you sir S name shib nath pandey consumer no 19557 (indane gas) ID-7500000042017274 DEALER- NARTH HOWRAH GAS DISTRIBUTOR...
Complaint comments Read comments Complaint category Employees

Indane Gas - Cancel give-up LPG subsidy request

User
 ruchit07 on Aug 24, 2015
Today (28/08/2015) while booking LPG refill cylinder by dialling no. 9669124365, perhaps I have pressed the give-up subsidy button by mistake. In that case if I have pressed the give-up LPG subsidy button by mistake.please cancel the give-up subsidy option, so that I can continue to get the the LPG cylinders at subsidised rates Thanking you sir. Name: Ronit Singh Thakur Consumer No: 23992 (Indane Gas). Indane LPG Disrtibutor: Swadinata Sainani Gas Sewa District: Jabalpur State : MP...
Complaint comments Read comments Complaint category Government Organizations

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