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Indane Customer Care

Indian Oil Corporation Ltd

Kerala State Office, Panampilly Avenue, Panampilly Nagar
Ernakulam
Ernakulam District
Kerala
India - 682036

Customer Care Phone Numbers and Contacts

Phone:1800-233-3555
 +91 98 4882 4365
 +91 99 1155 4411
 +91 81 2402 4365
 +91 92 2310 1260
 
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Indane Complaints & Reviews

Indane - Other person booking my Gas and taking delivery without my knowledge and consent.

User
 SUPRIYA ROY CHOUDHURY on May 30, 2015
Con. No.CX1 5632 601, Name Arundhati Roy Chowdhury, Mobile No. 9339404332, Distributor: Circular Agency (code 140392). After transfer, I am unable to book my Gas from my above mobile. some other persons are booking my Gas and taking delivery. Subsidy is credited to my account. Distributor is insisting me to pay them subsidy amount. Some one might have registered his Mobile No.in my account. Pl. check and make arrangement to register my above mobile No. in my a/c. so that I can book Gas from my above Mobile ph. and punish the miscreants. I am an old widow lady and someone is taking advantage of...
Complaint comments Read comments Complaint category Gas Stations

Indane - gas not came order after

User
 saimusic on May 30, 2015
Meri gas number 46797 Distributor Sona Gas Service hai december 2014 se kai baar gas booking karai hai kintu ek baar bhi meri gas mere house par nahi aati hai please meri gas mere address par bheji jaye thanks JITENDER KUMAR 46797 Add house n 267 Chhattarpur New Delhi 74 9810498914...
Complaint comments Read comments Complaint category Electronics & Appliances

Indane - Not issuing gas cylinder - Asking to resubmit KYC form.

User
 M.A Baby on May 30, 2015
Name : M.A Baby, Mangalath House, Avalookunnu.P.O, ALAPPUZHA Consumer No. : 11159 Gas agency : Guru Kripa Agency, Alappuzha As per the norms, I had linked my adhaar card with the Andhra bank, Alleppey A/C No. 100 810 100 000 779 and submitted KYC with all the relevant documents as demanded by the agency on 04.06.2013 ( KYC receipt No. GKO 11159 ). We have booked and have received cylinders earlier. I am now working in Muscat. My daughter and servants are still there in Kerala. They had booked a cylinder couple of months ago but have not received the cylinder. They have again registered...
Complaint comments Read comments Complaint category Government Organizations

Indane - Subsidy Issue

User
 tinku pal baghel on May 29, 2015
SIR I still have not received a subsidy of this number, which you submit to my subsidy That is my subsidy pleased to send my account to you would be pleased to great Order Date 04-04-2015, Order No./Reference No. 2000001919 Cash Memo No.3000002093, Cash Memo Date 07-04-2015, Delivery Date 07-04-2015 Consumer No G07295, Consumer Name Shakuntla Devi, Distributor Name GUPTA GAS AGENCY Kasganj up My Phone no 9457307458...
Complaint comments Read comments Complaint category Gas Stations

Indane - All my online LPG bookings are getting cancelled

User
 siridhi on May 29, 2015
Hi, My LPG consumer ID is "CX13629484." I booked for refilling my LPG cylinder via online more than 5 times. Everytime it is generating a booking ID; after few days I am getting another message saying Cash memo generated for that booking ID and my cylinder will get delivered shortly. Again after 2 to 3 days I am getting a message saying my booking got cancelled and check with my dealer to find out the reason. The same sequence happend five times to me. I am not sure whether it is a system fault or the distributor's fault. I tried to call my distributer multiple times, but he never responded...
Complaint comments Read comments Complaint category Other

Indane - Not getting subsidy yet however the link of LPG id to bank account established.

User
 safi.zeenat on May 29, 2015
My cust no is 75000000078741(02315) and registered ph no is 9903479904. i am not getting any subsidy yet however the link of LPG id to bank account established. then i came to know the problem then they told the spelling is mistake of my name.thats why i am not getting. Then i again resubmit the form with supporting document on 2 months ago. my age is now about 80 years. Till now i am not getting any confirmation. My question is that who is the responsible for the mistake of name. If it is happen then how the time i wait for this problem?...
Complaint comments Read comments Complaint category Other

Indane - regarding non activation of my change of address

User
 bulu majumdar on May 29, 2015
sir, i had submitted regarding my change of address to my distributor BALASORE GAS AGENCY and duly received by them on 25.04.2015 but the dealer is not giving me delivery of cyllinders to my changed address on the plea that the address given by me comes under commercial use but i had mentioned that my address is above MAA ELECTRICALS, indira gandhi marg balasore in the house of sri dn mohanty and delivered my cyllinder at issan nagar, central school square, balasore in the house of sri dn mohanty and my repeated requests to the dealer has not yielded any result. plz do the needful iinto the matter...
Complaint comments Read comments Complaint category Other

Indane - leakage of gas from new cylinder, hence requiring replacement for consumer no.18624

User
 arbindk971 on May 28, 2015
While connecting gas regulator to the newly supplied LPG cylinder the gas started leaking which continued forcing us to disconnect and close the valve. Kindly get the cylinder replaced as it is not possible to operate. Also the cylinder is very old and fully corroded. The present cylinder dangerous to operate and may cause fire. Please take action at the earliest. I had tried consumer complain ph. no.18002333555 but straight reply repeatedly coming is that you can not process. Pl. help in replacement....
Complaint comments Read comments Complaint category House, Apartment Rental

Indane - IOC -MONEY NOT SEND TO BANK ACCOUNT

User
 sekar196315 on May 28, 2015
SIR, I AM R.DEVI, IOC CONSUMER NO : CX 18145301, MY ADAR CARD NO :3396 4655 4061, GAS AGENCY KALARANI GAS AGENCY, ALANDUR CHENNAI-16, ALREADY SUMIT TO ADAR AND BANK DETAILS AND SUMMIT BANK ALSO BUT NOT SEND MONEY TO MY BANK ACCOUNT, 4 SYLINDER BUY READY, NOT SEND MONEY MY BANK, MY BANK ACCOUNT NO: IOB -A/C 158101000017973, ST.THOMAS MOUNT BRANCH, CHENNAI.16. I ASKED THE GAS AGENCY, THEY ASK ME TO CHEK THE BANK, THE BANK TOLD ASK ME TO ASK THE IOC, WHAT HAPPEND MY MONEY. SEND ME DETAILS MY MOBILE, 9941451716....
Complaint comments Read comments Complaint category Gas Stations

Indane - force to buy hot plate with new connection(i am not affordable)

User
 deepa vermar on May 28, 2015
Sir my name is deepa verma. I have apply for a new connection and that is clerear to release me whose reference no./ Registration no: is N150525103077171730021 . Sir my husband is a 80% handicapped in a car accident. I already have a hoto plte(chulaha). But obhrai gas distributor manager is forcing me to buy also hot plate, . I can not afford it. Kindly provide me that new connection without buy hot plate. I shall be very thankful to you. Thank you sir Deepa Verma Meerut 1023/1, madhav puram, meerut 250002 Mob. 8445345032...
Complaint comments Read comments Complaint category Gas Stations

Indane - INDANE - PANAKKAL GAS AGENCY KUUNAMKULAM NOT DELIVERING REFILL GAS CYLINDER

User
 T M SASIDHARAN on May 28, 2015
I HAVE BOOKED WITH PANAKKAL GAS AGENCY KUNNAMKULAM ON 7TH APRIL, 2015. 52 DAYS ELAPSED. THEY DIDN, T DELIVER THE GAS UPTO THIS TIME. WHEN ASKED THEY TOLD IT WILL TAKE TWO MONTHS TIME TO GET THE REFILLED GAS CYLINDER.WE HAVE TWO CYLINDERS, BOTH ARE EMPLY. PLEASE LOOK INTO THE MATTER URGENTLY. MY CONSUMER NO 3808 NAME: T M SASIDHARAN PHONE 9447919776...
Complaint comments Read comments Complaint category Utility Services

Indane - not delivering

User
 Jayasooryan Vp on May 28, 2015
We booked our gas 6th of April.and we didn't got yet it is the regular routine of our gas agency they never supplied in correct time .please help our agency name is sreevalsam Kadachira.our customer no 3086.we have two cylender two is empty very pethatic service even I have Dout they selling in black...
Complaint comments Read comments Complaint category Gas Stations

Indane - Delay of supplying the refill cylinder

User
 pamelbin on May 27, 2015
I have booked for a cylinder through Pooja Gas on 10-04-2015 as ref.no. 579935 and on 15-05-15 I have received a message on my phone showing "Cash memo 3000016934 generated for booking
no. 579935, shall be delivered shortly.You can handover your AADHAR card Xerox along with
Form-2 to Delivery boy " but up to 19-05-15 I waited for the cylinder and by 4:30 pm I went to Pooja Gas ( Edappally ) to enquire about this cash memo .. they said the message was mistakenly forwarded so on the same day I have registered a complaint in Indane feed back form ( on line ) as docket no.2138768...
Complaint comments Read comments [1] Complaint category Utility Services

Indane Gas - Painful service, delay of cooking gas cylinder, and porters arguing for tips.

User
 MPTBR on May 27, 2015
Respected Officer, For the last 8 to 10 months, it has become a normal practice that cooking gas cylinders are delivered unless 1 or 2 complaints are booked against them and that delivery too after 28 to 30 days from booking date. The porters are arrogant and argues on demands of extra tips. What is the solution to this and how and when ?? Same this month, already 22 days had passed and still cylinder is undelivered and over the phone Distri. said booking cancelled; whereas, online details are "Cash memo generated" with refill booking no. 900322. The distri. promised delivery in next 2 days...
Complaint comments Read comments Complaint category Gas Stations

Indane - Gas undelivered even after 51 days

User
 josephmt09 on May 27, 2015
Booked a cylinder refill 51 days back at "Anugraha indane services" at muvattupuzha on 6/4/2015. Even after contacting them on phone several times. We even told them that we are going to register a complaint to which they did not deem a response was necessary. It's also brought to your notice that they never give us a bill for the actual amount and the distributor is collecting any amount as they like. Your are requested to look into this matter and affect supply as necessary. M. T. Joseph - 9447508525 Customer number cx15163419...
Complaint comments Read comments Complaint category Utility Services

Indane - Pathetic service

User
 Rajnishranjanmba on May 27, 2015
Dear Team, My consumer number is CX11544717 in the name of Rajnish Ranjan (address: 302, shridi sai appartment, club road, ranchi) and I have logged a request (558689) for refilling on 20th May, still waiting for it. I have escalated the issue with area manager (Meera) and office manager (Mr. sinha) but there is no ETR. I have received a call from a person (Ravi 9835149400) and he has asked that why you are complaining for it, also used abusive language and threaten for life. I don't know why such person are existing in customer service and making the customers unhappy also ruining the image of...
Complaint comments Read comments Complaint category Utility Services

Indane - I DID NOT RECEIVED SUBSIDY.

User
 babai@ on May 27, 2015
Dated:-18.04.15 Ref:- Name:- DIBYENDU DAS Consumer no.- CX2182523. LPG ID:- 37000000007502515 Distributor Name:- SARENGA GAS AGENCY Location:- SANKRAIL, Howrah Sub:- Intimation that Subsidy amount not found and Not Credit in my bank a/cs of APRIL months. Dear Sir This is for your information that I did not received subsidy amount of LPG Gas (Indane) since past few APRIL-15 after the cylinder delivered. And till now not credit subsidy amount in my Bank account. I have fulfilled all the formalities even two times but there's no response....
Complaint comments Read comments Complaint category Gas Stations

Indane - Supply of Leaking LPG Clyinder

User
 Col P.Sharma on May 27, 2015
Dear Sir, My consumer number is 15639 and dependent on Hi Flame Indane Agency, phase-IX, Mohali, S.A.S.Nagar, Punjab.The sealed cylinders supplied to me, have been found leaking as a general trend. This not only causes inconvenience to user when the cylnder is found leaking at the nick of the moment, but poses serious safety hazard. It may kindly be ensured that all cylinders are thoroughly checked against leakage before supplyng to consumers. Regards Col (Retd) P.Sharma 9878925500 colpsharma51@yahoo.co.in...
Complaint comments Read comments Complaint category Utility Services

Indane - delaying of gas supply

User
 piku123 on May 27, 2015
Me Dr. Amit Saha booked a cylinder on 27. 04. 2015 through SMS booking registration. I get ref no 247968. My consumer ID is B 11500. After one month I did not received my booked cylinder till the date. My distributor is M/S Baba Loknath Gas Service, P.O.- Dinhata, Dist- Cooch Behar, W. Bengal.PIN 736135. PH no 03581-257040....
Complaint comments Read comments Complaint category Gas Stations

Indane Gas - facing problem while taking new Gas connection through online

User
 viki028 on May 27, 2015
Sir/Madam, With due respect I want to say that I had applied the new connection of Indane gas online but when I visited the distributor then they told me that I have to send the hard copy of my documents to the office, but while filling up the online form there were nothing written like that and due to this they are not providing me the new connection. They are charging Rs. 5030/- for single connection. So kindly help me out and provide me the new connection of Indane gas services. Reference No. N150501156439101715145 Application Date 01-05-2015 Your Distributor EUREKA GAS SERVICE,...
Complaint comments Read comments Complaint category Utility Services

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