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Indane Customer Care

Indian Oil Corporation Ltd

Kerala State Office, Panampilly Avenue, Panampilly Nagar
Ernakulam
Ernakulam District
Kerala
India - 682036

Customer Care Phone Numbers and Contacts

Phone:1800-233-3555
 +91 98 4882 4365
 +91 99 1155 4411
 +91 81 2402 4365
 +91 92 2310 1260
 
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Indane Complaints & Reviews

Indane - Delay in delivering gas

User
 Nikitha Satish on Nov 22, 2014
Gas Agency : Guhan Gas Agency Consumer number : 1889 Reference Number : 458078 Booked on : 17th october Due to delay we went to the agency to take the gas but they are refusing to give the cylinder . They are saying it is against the rule to give a gas cylinder without the assistance of the delivery boy The delivery boy also refuses to give the bill each time we ask for it ....
Complaint comments Read comments Complaint category Gas Stations

Indane - Transfer of Gas connection from Father to Son

User
 jyoti reddy on Nov 22, 2014
Hi, The gas connection we have belongs to my Father and since he is aging and presently bed ridden, he wanted to transfer his connection in my name also he does not have Aadhar Card. We approached the agency, the took all the forms and application but later after a week said that they cannot transfer the connection with out giving any valid reason. I called up the customer care from there i got to know another option of submitting LPGID to the bank which we will get from the agency. However they said they don't have any such information and hence could not give. Kindly help us in this...
Complaint comments Read comments Complaint category Food

Indane Gas - Not providing subsidy cylinders

User
 divyanshu agarwal on Nov 22, 2014
I have received only 4 subsidy cylinders till now athey said that I have received 12 cylinders and now I have to pay for non-subsidy cylinder. My consumer no-CX7912223 Name-Virendra kumar agarwal I hope you will help me and provide me cylinder as soon as possible because in my house there is no cylcylinder right now....
Complaint comments Read comments Complaint category Gas Stations

Indane - Unauthorized GAS booking without customer knowledge

User
 23.sudhakaran@gmail.com on Nov 22, 2014
The Gas Agency has been fraudulently booked a Gas without my knowledge. This will overshoot my booking limits of 12 GAS per year with the govt subsidy. I here by request you to take necessary corrective action. The dealer name and details were given below. Jeevan Indane Gas Agency #6/32, Reddy Street, Villivakkam, Chennai - 600049 My GAS card serial numbe \r 2057135 Customer Number: 15062 SV No: 2868401 Sudhakar.V Mob: 9884833203 Looking forward to an effective to protect the brand name of your Organization...
Complaint comments Read comments Complaint category Appliances

Indane - Poor Information System

User
 pksatheeshbabu on Nov 22, 2014
My gas cylinder (no 14787) delivery was cancelled today since I was not present yesterday at home. I didnot get any delivery notification also. Instead of coming in the next time the booking is cancelled and I will get my cylinder after one month only with new booking. Unfortunately we depend on you to cook food and don't know what to do. The lady at the office is so arrogant for telephonic queries also....
Complaint comments Read comments Complaint category Gas Stations

Indane - regarding the delivery of the gas cylinder

User
 nandhu ss on Nov 22, 2014
respected sir I T.SATHY consumer number:18031 .is having a complaint regarding the delivery of the gas cylinder. we reside in the nandhanam house muzhavancodu.kattakada thaluk of trivandrum under kulathummal village. here we are under the AMMAL AGENCIES, indane distributors, NTA road, kattakada, trivandrum, 695572. respected sir we have booked for our gas cylinder on23/9/14 booking serial number 617420.it has been more than 2 months since we have booked the ylinder.sir its very difficult to carry out the daily needs without gas cylinder. due to this delay we contacted the gas agency but sir...
Complaint comments Read comments Complaint category Gas Stations

Indane - Cons no: 73008 Cylinder booked, not delivered for 19 days

User
 konzumer on Nov 21, 2014
Dear Sir, Our Consumer no. is 73008, we had booked cylinder ( Booking ref no: 828506 booked on 19/10/2014 ) and accordingly we received sms on 30/10/2014 stating Cash Memo 3000189918 Generated) stating the same shall be delivered shortly, but the same is not delivered till today at 9.21 am while I am writing this mail. When called the delivery person Madhu 9663391991 he states that we are not available at house...For the last 3 yrs that person is delivering to our apartment how come suddenly he will give this reason? and that too for 19 days?? When questioned he has the audacity to say that...
Complaint comments Read comments Complaint category Government Organizations

Indane - Non delivery of gas - only two cylinder supplied in this year

User
 Cleetus Jonas John on Nov 21, 2014
Dear sir, Please note that delivery system is so slow and not effective, we are requesting many times through telephone and online but the request always cancel after two month then again we must request and wait this happens through out the year. We have been provided only two cylinder during this year. This two times we went the agency with our transport and taken gas. Please enquire about it. Many time i complain against this so that they are making more delay upon our request. Following are our particulars for your reference:- LPG ID 3 7500 0000 3377 1933 Consumer Status Active Consumer...
Complaint comments Read comments [1] Complaint category Gas Stations

Indane - worst service

User
 Ragh's on Nov 20, 2014
Sir/madam We are having gas service of indane in chikamagalur. If we book the gas we have to take the delivery by our own. If we book a gas they take more then 2 months for delivering cylinder. Our gas agency name is shivneel gas agency. And revert my cc...
Complaint comments Read comments Complaint category Food

Indane Gas - Booked cylinder, not delivered yet

User
 bhalu on Nov 19, 2014
upendra kumar majhi, address: MPC Junior College, Campus, BadaBazar, baripada CONT. NO. 9937377505, Consumer ID:00012, Sai indane Gas Agency, Baripada, Mayurbhanj, odisha. i booked my cylinder 8th Oct, 2014. But till now it is not delivered yet. in between i made telephonic contact several times with the Agency, they are replying to deliver the same today, tomorrow, day after tomorrow, two days after tomorrow, next week, next week tuesday, next week Saturday etc.being harassed i made telephonic complain to the complain care, the complain number :1644965. But no further action has been taken yet....
Complaint comments Read comments Complaint category Gas Stations

Indane - Cylinder not delivered yet

User
 bhalu on Nov 19, 2014
Upendra kumar majhi, At: M.P.C. junior College Campus badabazar Baripada, phone Num: 9937377505. Consumer ID: 00012, Sai indane Gas Agency Baripada, Mayurbhanj, odisha. Booked my cylinder on 8th oct. 2014. Not delivered yet. On Complain Care i made telephonic complain on 13th nov. 2014 which number is 1644965. But till date no further step is taken regarding the delivery....
Complaint comments Read comments Complaint category Movement & Delivery

Indane - cylender supply

User
 gopal on Nov 19, 2014
our consumer no 31713 last six months we not in delhi so we no recd any cylender but now we booked no they tell your no is deactivated submitted your papers so i submitted 10/11/2014 but no any responce todaymy mobile no is 9968738702 is registered i go there they are saing any other no is working vide 6527 name of adarsh pal he is our neighbour add is same then what can i do they says kyc form from mr.adarsh pal no any no registered he is activate gopal krishan aggarwal rz 86 a gali no 11, madan puri, w sagar pur new delhi 9968738702 c no 31713...
Complaint comments Read comments Complaint category Food

Indane - PENDING OF CONNECTION OF DOUBLE CYLINDER SINCE 2009

User
 MD REJAUL HOQUE Sardar on Nov 19, 2014
I MD REJAUL HOQUE APPLY FOR DOUBLE CONNETION IN THE YEAR 2009 ACCORDING TO YOUR RECORDS .BUT STILL NOW THIS CONNECTION IS PENDING . I DONOT GET DOUBLE CONNETION . OUR DISTRIBUTOR IS PANDUA HOOGHLY . PLZ TAKING ANY ACTION REGRADING THIS MATTER AS QUICKLY AS POSSIBLE. THANKS AND REGARDS MD REJAUL HOQUE 9932251909...
Complaint comments Read comments Complaint category Appliances

Indane - DELAY CYLINDER

User
 alam sarwar on Nov 19, 2014
INDIAN GAS CONSUMER NO 367695 Prayojani Gas Agency, ADDRESS 17/2a, Badhaman Road, Alipore, Kolkata - 700027, RESPECTED SIR /MADEM, WE AVE BOOKED THE REFILL CYLINDER THROUGH TELLY BOOKING REF NO 558661, ON 11 OCT 2014 NOE TIMING:16:07PM, WE RECEVIED SMS THAT GAS DELIVERY IS DONE VIDE CASH MEMO NO 3000094794 DT 11-11-2014.TIMING:06:02 AM.BUT WAITING FOR ONE WEEK WE ARE UNABLE TO RECEVIED THE REFILL CYLINDER. KINDLY TAKE THE ACTION AD ADVICE TO GAS AGENCY. THANKING YOU YOUR:SARWAR ALAM...
Complaint comments Read comments Complaint category Gas Stations

Indane - every delivery delay

User
 Udai Jadon on Nov 19, 2014
Booking date and time Fri, Nov 7, 2014 at 10:52 AM Dear Mr. SH.GHAN SHYAM SINGH Consumer Number: T-010560 Indane Distributor: Tirupati Gas Service Your request for Indane Refill has been forwarded to your Indane distributor M/s Tirupati Gas Service, Bulandshahar Your request reference number is 900097 Gas cylinders have not yet delivery till date,...
Complaint comments Read comments Complaint category Gas Stations

Indane - delay in refill delivery

User
 akk2568 on Nov 19, 2014
i have booked gas on 15.11.2014, and yet i have not received the refill. I have booked my refill after 45 days and yet they are saying that they have shortage and also they are not giving me DBC. Every time i go to them they say they could not provide DBC, even i had acquired this connection for more than one year....
Complaint comments Read comments Complaint category Gas Stations

Indane Gas - Booking gas not received

User
 rajeshg.gouda on Nov 19, 2014
Dear INDANE I have booked domestic gas on dated 27/10/14 & my booking ref. no. is 246736 & my Consumer No. is 20216. But till date i have not received gas from Siddalingeshwar gas agency Sindhanur (08535 - 221446/47/48) even continue fallowup... Pl. Supply gas as soon as possible *********************** Encl. : Photo of Recd. Booking ref. Message frm IX - INDANE ***********************...
Complaint comments Read comments Complaint category Gas Stations

Indane - Non Delivery of DCB from more than 13 months after applying and non refilling cylinder

User
 errajeev on Nov 18, 2014
I am a suffering client of Indane under Premier Gas Agency, Dehradun, UK, India with client no 160167(LPG id:3 7500 0000 1285 7211). Worst services received from premier gas agency. 1. I booked on 11th Nov 2014(Booking refer no:900309) but till today I have not received refilled cylinder while I am having only one cylinder, so from last 10 days, your services has made our life miserable. I have made complaint as well but still no action. 2. Next and the worst problem is I applied for DCB connection(Ref No: 1309225) on 25th Sept 2013, Then I got a call to submit documents for verification and...
Complaint comments Read comments Complaint category Utility Services

Indane - Non receipt of cylinder after booking more than 40 days.

User
 Velayudhan Parakkattu on Nov 18, 2014
My name is Ratnam & my Consumer Number is 2561 of M/sPrithwi Indane Services, Aluva. I have booked for a cylinder (domestic) on 8.10.2014 and received an SMS message from M/s.Prithvi Indane Services, Aluva on 8.10.2014 and the booking reference number is 369267. Even after elapse of 40 days, I have not received cylinder or any message regarding the allotment. So, today I approached the Gas Agency godown at Asokapuram directly.. But, they says that my booking is not recorded at their records. I shown the SMS in my mobile phone. But they says that it is not acceptable and issue gas cylinder. What...
Complaint comments Read comments Complaint category Gas Stations

Indane - SMS/ phoneenabled service for refil booking is not accepted

User
 baidhar on Nov 18, 2014
I use to book for refill over mobile phone. These days, when I dial, to book for refilling from Alaka Bhubaneswar w.c.s., the computerised voice after receiving my phone tells me that ur consumer No. is A23777. Thanks for the same. Unfortunately, no booking for refill is done, nor a message in that respect reaches me. Kindly, do the needful, as both the cylinders are going to be finished within a couple of days hence. Bidyadhar Behera 09937345571 (mobile phone)...
Complaint comments Read comments Complaint category Employees

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