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Indane Customer Care

Indian Oil Corporation Ltd

Kerala State Office, Panampilly Avenue, Panampilly Nagar
Ernakulam
Ernakulam District
Kerala
India - 682036

Customer Care Phone Numbers and Contacts

Phone:1800-233-3555
 +91 98 4882 4365
 +91 99 1155 4411
 +91 81 2402 4365
 +91 92 2310 1260
 
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Indane Complaints & Reviews

Indane (Indian Oil) - No delivery of gas refill against cash memo no 3000091962 generated on 13/08/2014

User
 JGM on Aug 22, 2014
Dear Sir, I am consumer of P L Gas Service, Boral Near Garia, Dist. South 24Pgs, West Bengal.. My connection No. 05450. I had booked a refill on 21.07.2014. Booking reference is 814964. Even I have received information a cash memo no 3000091962 has been generated on 13/08/2014 on mobile No. 9830897690.and SMS containing delivery schedule has been sent on 16/08/2014 but still now no gas has been supplied till date. Please arrange the supply of the gas cylinder against above booking no as soon as possible. Thanking you……...
Complaint comments Read comments Complaint category Products & Services

Indane - Delay in supply of refill.

User
 Mohammad Shameed on Aug 22, 2014
Dear Sir I am consumer of Shankar Gas Service, Lucknow. My connection No. CX-8401079.. Originally this connection was with Narain Gas Service which has been cancelled and this connection has been transferred to Shankar Gas Service. I had booked a refill on 11.08.214. Booking reference is 455631. Till now gas has not been supplied. Even I have not received information whether cash memo has been generated or not. I called Shankar gas service on mobile No. 9616120894. No satisfactory reply was given. They say that gas will be supplied shortly. Again I visited gas agency on 20.08.2014. Again there...
Complaint comments Read comments Complaint category Gas Stations

Indane - Request/Complaint for refilling of cylinder

User
 mateeq on Aug 22, 2014
I have booked my cylinder for refilling on 6th August 2014 and now today 22 August 2014, yet I have not received my cylinder and finally message has sent by agency on 18th August 2014 “your booking has been cancelled”. This is not occurring on first time, we are facing this type of problem on every booking. Hence, I can’t be tolerating this kind of problem. Kindly I request you to resolve the above complain/problem and instruct to Agency/distributors to deliver the request on time. Details of Distributor Agency: Gas Agency Name - Commander Gas Service, Rajajipuram Lucknow Consumer...
Complaint comments Read comments Complaint category Employees

Indane - Automatic gas booking after 21 days....

User
 taniyachowdhury on Aug 20, 2014
Sir/Madam My name is Taniya Chowdhury.I have an Indane gas cylinder connection on my husband's name.His name is Joydeep Chowdhury.It is for domestic purpose.My Consumer number is CX6148849.For last one month I am facing one big problem.My cylinder has been booked automatically.After the new process of I.V.R.S. booking, I have booked only for once on 5th July.I got the cylinder on 14th July.But after exact 21 days I got one message on my husband's phone that the cylinder is booked though I did not book it myself.By any chance it was booked automatically on 26th July.I made one complain on 27th...
Complaint comments Read comments Complaint category Other

Indane - request for refill

User
 haresh vansh on Aug 20, 2014
Sir I'm just make a request for refill...I booked my gas before 15 days, yet I have not received my cylinder, its not a first time when I’m in this kind of situation from your gas agencies, and now I can’t be tolerate this kind of problem you can also watch this kind of problem request on your data base, so sir I kind......
Complaint comments Read comments Complaint category Employers

Indane - Extremely late delivery of gas cylinder

User
 Bhavin khachariya on Aug 20, 2014
Sir I'm just make a request for refill...I booked my gas on 30 july 2014 and now today 20 August 2014, yet I have not received my cylinder, its not a first time when I’m in this kind of situation from your gas agencies, and now I can’t be tolerate this kind of problem you can also watch this kind of problem request on your data base, so sir I kind request you to resolve my this kind of complain/problem fully before cross all the limits from your gas agencies. My gas agency name is-GORI GAS SERVICE, AHMEDABAD 380007.Distributer code :-9112153...my consumer no.is :-1117220...Thank you......
Complaint comments Read comments Complaint category Other

Indane - To get Second Refill Bottal

User
 haresh vansh on Aug 20, 2014
Dear Sir,

I am customer of Indent Gas since last 8 years and when have got new connection i have received only one Rifeel Bottal instead of two bottals. I have demend lot of times for second Reefil Bottal but our Dealer always say that they have not more bottal. So, i request you to give me guide line for how to get second Rifeel from dealer. My consumer details are given below.I am waiting for your reply.


Consumer Name : Haresh Gandabhai Vansh

Consumer No : 011779
Mobile No : 9924235245
Dist. : Gir-Somnath

City :...
Complaint comments Read comments Complaint category Employers

Indane - cylinder not got

User
 nisha4664 on Aug 20, 2014
first, i booked a cylinder on 21-07-2014.but the company says that booking was cancelled because of the addl gas cylinder get and you must book again.and i booked again on 25-7-2014 through sms., but i get a msg from indane company, ie, you have booked a refill on 21-7-2014 with booking no:2000033738 and cash memo no: is 3000040156.So i didn't booking again. today i call to the alpy krishane gas agency for cylinder, and they said my booking is cancelled and i will book today again.what is the reason for this type of incovenience and what is the solution for getting my cylinder....
Complaint comments Read comments Complaint category Gas Stations

Indane - Fraudulent gas booking

User
 mukulbhatta on Aug 19, 2014
I find some one has fradulently booked refill in my consumer number 8343 on 20-Aug-14 at 07:34:42 am through IVR telephone No.7053448417 (This is not my telephone).Distribute name is M/S Tirupati Balaji Associates Rohini Delhi. I have not booked this refill and my registered number is 9868318990 and address is Bi7/85 Sector 4 Rohini. Kindly cancel this and stop further supply until further and make a police complaint against Telephone Number 7053448417 which has been registered in IVR
Thanking You

Mukul Bhattacharjee...
Complaint comments Read comments Complaint category Gas Stations

Indane - Non booking and delivery of cylinder -Rathwa Gas agency Vadodara

User
 RAJIV.D on Aug 19, 2014
My customer ID is 151609. 1. I have not been able to book my gas cylinder through website. (Shows due to some technical issue, no booking can be made.) 2.The my status shows TRANSFERRED but the name of distributor is the same.(No change from Rathwa to other agency). 3.The Rathwa agency NEVER picks up the phone and during personal visit to him, he has assured delivery in next two days but almost ten days have elapsed. Please help me by resolving the issue as the earliest. Thanks...
Complaint comments Read comments Complaint category Utility Services

Indane - gas has not been received to till date

User
 Pradeep KR on Aug 18, 2014
sir im just make a request for refill my gas on 21 july 2014 and now today 19 August 2014, yet I have not received my cylinder, its not a first time when I’m in this kind of situation from your gas agencies, and now I can’t be tolerate this kind of problem you can also watch this kind of problem request on your data base, so sir I kind request you to resolve my this kind of complain/problem fully before cross all the limits from your gas agencies. My gas agencie name is- Gas Agencies Burari Indian, Delhi 110084 K NO- 16720 REFILL BOOKING NO-2000079828. CASH MEMO NO- 3000089421. Thank...
Complaint comments Read comments Complaint category Gas Stations

Indane - No Proper Delivery of Gas Cylinder

User
 Ritu Bhan on Aug 18, 2014
Dear Sir/Madam, My customer no.is 849336 and i am an indane gas cylineder user and u taking my gas cylinder from Golden Gas Agency, Palam Vihar, Guragon but from last six months my gas cylinder is not delivering on proper time i have to visit to the agency 3-4 times in a month than only i am able to get my gas cylinder. Last month also my gas cylinder has booked on 4th /jul/2014 and my booked no is 63343 but till the time i have not received my gas cylinder despite of visiting the Gas agency twice. Requesting you to take immediate action against this as we are facing financial plus mental...
Complaint comments Read comments Complaint category Gas Stations

Indane - Gas cylinder leakage

User
 bsenjali on Aug 18, 2014
Hello, Gas cylinder delivered to us on 6th June 2014 was leaking in very small proportion, as we both my husband and myself is working so we cannot able to find out its leaking in small propotion now after 2 month when i lifted that cylinder its weight is around half the time that is around 8 KG i have call ed toll free number they told me to call the respective distributor. I have called mahadev gas distirbutor from Jamnagar, Gujrat but no one is picking up the call not on general numbers not even on emergency number. I have tried a lot calling them from saturday but no one is picking up....
Complaint comments Read comments Complaint category Gas Stations

Indane - Complaint against delivery men

User
 Tapan Ghoshal on Aug 18, 2014
I am an Indane customer for nearly a decade now ( BAGHAJATIN GAS SERVICE, 31 BARODA AVENUE KOLKATA -700084) and i find it my duty to check the cylinder before I accept it. But today at 10.10 am a delivery boy arrived and to my utter surprise the gas was leaking. We requested him to change the cylinder as that particular one was not safe for our usage. Instead of helping us he denied to change the same and started to yell at us . He even told that he could only change the cylinder after further disturbance .But the leakage level was high. He misbehaved and started to threat the members of not delivering...
Complaint comments Read comments Complaint category Gas Stations

Indane - I neither booked the cylinder after taking the delivery on 23.07.2014 nor any cylinder has been delivered at my residence

User
 VIJAY PRAKASH MAURYA on Aug 17, 2014
Customer no. : 14466
Gas booked by me on : 03.07.2014
Gas delivered to my residence on: 23.07.2014
Refill voucher no. : 3000051356 dated 17.07.2014


But i have received three smss all on 24.07.2014 as per details given below:

1. Sms received at 12.47.07 pm:
Booking for consumer no. 14466 is registered and the booking reference no. Is 2000056604.

2. Sms received at 01.48.31 pm:
Dear indan customer, against your refill booking 2000056604, cash memo 3000054574 generated. Cylinder shall be delivered shortly.
Complaint comments Read comments Complaint category Other

Indane - NOn-Delivery of my Gas cylinder

User
 Samudra Chatterjee on Aug 17, 2014
Hi, Please find my Consumer ID as 36465. I have made a booking on 13th July, 2014 against booking No. 213970 at my adjacent dealer located at "Baruipur" at the address Baruipur Railgate, P.O.+P.S.- Baruipur, Kolkata-700144, South 24 Parganas, West Bengal. When I went for an inquiry, it was informed that my gas cylinder has already been delivered on 12th August though I am yet to receive the same. Request you to intervene and arrange for delivery of my cylinder immediately. Regards, Samudra Chatterjee...
Complaint comments Read comments Complaint category Utility Services

Indane Oil - Domestic Cylinder Delivery Pending Till 23 Days From Booking - (booked on 24.07.2014 and yet to receive the same)

User
 email2pampa on Aug 16, 2014
Dear SIR's,

My-self PAMPA CHATTERJEE and my consumer number being 14113. I have booked a cylinder on 24.07.2014 under the booking reference number 673799 . On 25.07.2014 I have receive the 1st cash memo number 3000100558. On 30.07.2014 I have receive an sms as cash memo number 3000100558 cancelled. On 09.08.2014 I have receive one another sms as cash memo number 3000107359 cancelled.

As per your automated booking system through registered phone no. - I have continue make try to book another booking but get refuse and again and again listen "on 24.07.2014...
Complaint comments Read comments Complaint category Movement & Delivery

Indane - Booked the refill of the gas cylinder but not delivered by sri raghavendra enterprises

User
 MARSHAL KUMAR madhivanan on Aug 16, 2014
Dear Sir i have booked the cylinder vide the reference number 218810 on 7th August 2014, and got the sms alert for the reference number that "cash memo 3000132002 has been generated " on 13th August 2014 but still the cylinder has not been generated. When asked with the delivery boy he told that the booking for the same has been cancelled and we have to book a new one. When called the IVRS we came to know that the cylinder has been delivered for the same on 31st July 2014....
Complaint comments Read comments Complaint category Gas Stations

Indane - Complaint against Bhagavaty Gas (Indane), Aroor

User
 binubpilla@gmail.com on Aug 16, 2014
I am a customer of m/s Bhagavaty Gas, Aroor, consumer no. CX1898720. For the last few months I am getting the supply of gas in a very delayed manner.Recently i had booked refilling order on 09th July 2014 but till date I have not received gas cylinder.When contacted agency it has been mentioned that bill has been generated on 11th Aug 2014 .For the last five days I have been calling to agency for an update, everyday assures me that the gas will be delivered by today itself on urgent basis.

Yesterday when I had quick chat with the Delivery boy(Ani), he smiled and told it got cancelled...
Complaint comments Read comments Complaint category Gas Stations

Indane - unusual product given by pathik gas agency with new lpg connection

User
 narayan lal dhakar on Aug 15, 2014
In tehsil bijoliya distt. Bhilwara local lpg dealer pathik gas agency forced to give unusual product with new lpg connection to every customer if custmer refuge to take that unusual product in that case dealer don't give new gas connection.
Total cost of that unusual product is approx 5000/- & this is so high for customer...
Complaint comments Read comments Complaint category Utility Services

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