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Indane Customer Care

Indian Oil Corporation Ltd

Kerala State Office, Panampilly Avenue, Panampilly Nagar
Ernakulam
Ernakulam District
Kerala
India - 682036

Customer Care Phone Numbers and Contacts

Phone:1800-233-3555
 +91 98 4882 4365
 +91 99 1155 4411
 +91 81 2402 4365
 +91 92 2310 1260
 
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Indane Complaints & Reviews

Indane - Gas cylinder seal was broken and delivery boy was not agreeing to replace the cylinder.

User
 amiya Jash on May 24, 2015
A broken seal cylinder was supplied on 21/05/15 for consumer no. 306362 at my residence, flat no. 2, Tansa road, Kadma, Jamshedpur-831005, Jharkhand. Distributor's name & address: Agarwal Indane Service. 2, Vikash Complex, Kadma market, Jamshedpur Ph. no. 0657-2306587 After supplying the gas, my wife refused to take the cylinder and asked the delivery boy to replace with another one. But the delivery boy refused to do so. Then my wife herself choose a good one from the tempo and while unloading, the cylinder fell down on the feet of my wife and bone of the leg foot was broken....
Complaint comments Read comments Complaint category Employees

Indane - reconnecting after transfer

User
 premananda on May 24, 2015
sir, with due respect, i would like to have your kind attention to my gas reconnection problem details as i am a central govt servant and due to my transfer of posting from Lumding Assam to Imphal Manipur, my indane coocking gas connection is also get transferred and hence it had benn submitted to the MAHALAKSMI INDANE GAS "P.O: LILONG, Manipur in the month of october 2014. however, it remains not processed in any way for the last seven (7) month. i approached to the distributor and talked to the manager many times, but delayed by giving time and days to come again and again. so i am very frustrated. i...
Complaint comments Read comments Complaint category Other

Indane - Gas status wrong person

User
 Deepak Kirtane on May 24, 2015
We are not the consumer of Indane, inspite i got the three messages regarding booking and delivery status. Following are the details on sms: consumer no.000291. Booking no.2000012364. LPG ID-37500000045388673. Kindly look into the matter....
Complaint comments Read comments Complaint category Gas Stations

Indane - Regarding facing problem while taking my new connection of indane gas.

User
 A.Rani.Gupta on May 24, 2015
Sir/Madam, With due respect I beg to say that I had applied the new connection of Indane gas online but when I visited the distributor then they told me that I have to send the hard copy of my documents to the head office, but while filling up the online form there were nothing written like that. and due to this they are not providing me the new connection. Actually they want their commission. They are charging Rs 5000/- for single connection. So kindly help me out and provide me the new connection of Indane gas services. Thanking you. Yours Aparajita Rani Gupta My indane gas reference no....
Complaint comments Read comments Complaint category Utility Services

Indane Gas Services - gas refilling

User
 sauravgarg13 on May 23, 2015
sir I am suresh chand Garg resident of Bari, District Dholpur Rajasthan. sir our indan gas ser vice provider is not providing gas cylinder on time. every cylinder is provided by him is two month late so we got only eight cylinders last year. here is no solution on the gas agency. sir please solve the problem. I have to buy gas cylinder in black. customer number 3000007794...
Complaint comments Read comments Complaint category Gas Stations

Indane - Not Linking Bank Account from Indane for the last 2 and half months

User
 soumyaghosh on May 23, 2015
Hi, I'm a customer of Indane Gas and my consumer no is CX19274955 and LPG Id is 37000000021445966. I have given my bank details on 02nd March'2015 and submitted Form 4 to the Distributor and after that also I have submitted Form 3 to State Bank of India on 24th April'2015. But still the bank account is not linked with LPG ID. When I went to they Bank they have shown me their system where my consumer no and LPG ID is updated with the Bank Account. Bank Manager said Indane has to update from their end. I've raised several complaints to Indane but nothing has happened. I'm attaching the documents....
Complaint comments Read comments Complaint category Utility Services

Indane - Non-delivery of cylinder - 8 days after generating bill -

User
 Santy1967 on May 23, 2015
V.T.Santhosh, XI/522A Sreevalsam, Poyyachira, Kakkanad, Ernakulam ==================================================== M/s Pooja Gas Agencies, Unichira, Kakkanda had delayed delivery of my gas cylinder for 8 days. The cashmemo no.3000013432 against booking no.572718 was not delivered till I went to their office on 22/05/15. The cylinder was delivered to me at counter itself. Please also note that the counter officials posted does not behave decently to the consumers. They not even attend to the complaints/grievances being informed to them. The telephone enquiry with them is impossible,...
Complaint comments Read comments Complaint category Other

Indane - Non delivery of new connection & dinel of distributor after paid online payment on indane website

User
 akpandey@62 on May 23, 2015
Respected Sir / Madam I have booked for a new indane gas connection on 17.04.2015 with reference no. N1504171057570483182596 and i have paid payment of rs. 3408/- through Online made through indane website and i have also received a confirmation of my online payment at my registered e-mail id i.e pandeyak1962@gmail.com. Sir, i have already lodged complaint at customer care toll free no. vide complaint no. 2132584 but no response till date from your organisation's end. Sir, please look into the matter personally and issue directions to the distributor M/s Shekhawat Indane gas Service E - 127, Chand...
Complaint comments Read comments Complaint category Utility Services

Indane Gas - Delivery Denied

User
 Abhishek Dashora on May 23, 2015
Distributor Chittorgarh Gas Service, Kumbhanagar Chittorgarh Rajasthan Consumer Number 9727 Name Krishna Gopal Dashora Ideally according to the rule gas cylinder must come within 7 working days from the date of booking and delivery person should inform the consumer before getting the cylinder delivered, but here in our case the distributor refused to deliver the cylinder even after 10 days from the date of booking by saying they already made an attempt to deliver and house was locked, however my entire family was at my home for whole day. I suspect they are involved in black marketing because...
Complaint comments Read comments Complaint category Other

Indane - late delivery of gas cylinder and too rude Employees

User
 Avi Rajpal on May 23, 2015
Whenever i boook a cylinder the cylinder reach 20 days after or a month later ...The employees working at Riddhi Indane gas service hari nagar Delhi 110064 are so rude and illiterate that they don't have respect for senior citizens or other people . Everyone is too rude there . after getting the booking done someone has to go at least 5 times to get the delivery at some times they say take it urself we can't deliver it to ur house ... please do something other wise will be forced to change the gas agency only, Is there portability on the gas service ?? My customer id - 75280 Ramesh rajpal...
Complaint comments Read comments Complaint category Gas Stations

Indane - delay delivery of gas

User
 sanjiban0922 on May 23, 2015
The lpg gas service is delayed here in our area atleast 1 month 10 days to 15 days. after booking this time is taking by the distributor. if we ask them they answer that sufficient cylinder is not provided to them. We the general public could not identify the problem. This is not the first time, this distributor is intolerable by each customer. we need immediate solution as we are facing same problem with this distributor for long time. Distributor name:- Moonlight gas service Location- Bhadreswra, Dt- hooghly, West bengal Code no- 99132078...
Complaint comments Read comments Complaint category Gas Stations

Indane - Booking of consumer 15440 is sending to my mobile wrongly

User
 anupoma on May 23, 2015
with great regret I am to inform you that consumer no 15440 has not booked gas from my mobile no 9435700662 but you are sending booking information to me repeatedly. In this regards I have sent SMS for rectification but till today you have not taken any care. .Probably Mobile No of consumer 15440 may be wrongly registered in your end.It is also come to my notice through internet that the name of consumer no 15440 is Gita Sinha &Mobile No 9435700662 is registered in the name Anupoma Dutta Consumer no SU 13874. So It is my question how information of Gita Sinha Comes to my mobile thats why I could...
Complaint comments Read comments Complaint category Gas Stations

Indane - leakage in gas cylinder

User
 sk ohab ali on May 22, 2015
the gas cylinder had been received on 12-05-15 and kept in separate place.suddenly it was observed that there was smell of gas.at about 9 pm i have contacted in tele no 9874026702.he took my consumer no 10147 of m/s p.k. music of budge budge.but so far nobody has come to check....
Complaint comments Read comments Complaint category Gas Stations

Indane - GAS SUBSIDY NOT RECEIVED

User
 CHANDAN HAZRA on May 22, 2015
This is to bring to your notice that I have submitted Aadhaar card along with my UCO bank/ JHARSUGUDA account no.06360100007139. But when I contacted Bank about subsidy amount they informed me that it is not credited in my account. Already I have taken two cylinders bill no. 3000000685, dtd. 09/03/2015 & bill no. 3000001338 06/05/2015 but still subsidy amount was not credited to my account. Hence you are requested to look into the matter and please do needful action to get subsidy amount. NAME OF THE CUSTOMER : SRI. CHANDAN HAJARA CONSUMER NUMBER : CX19238938 INDANE ID NO : 375 00 00009191...
Complaint comments Read comments Complaint category Gas Stations

Indane - Cylinder Not Received(C No-313555)

User
 sreehari atla on May 22, 2015
We have booked cylinder on 14.05.2015 but we have not received . Every month same problem. last month also same problem. Consumer no 313555 gas agency: GNS SHANTHI NAGAR HYDERABAD. They told to me your gas request cancelled book again. This is not first time every time same problem Booking number_759695 cash memo number_3000026630 Please do the need full. SREEHARI ATLA 9390771414 sreehr@yahoo.com...
Complaint comments Read comments Complaint category Gas Stations

Indane - Not Delivered-booked date-21/3/2015-OTTAPALAM-CustNo-CX12332181-Name SUBASH

User
 subashaaramam on May 22, 2015
Sir . Booked cylinder on 21/3/15. Not delivered yet. Distributer: Manager Pramod, OTTAPALAM sathyam indane services, Distributer's code-205045 Customer Name: SUBASH.A, Cust No: CX12332181. Kindly take necessary action for delivery. regards, Subash.A KSEB Shoranur...
Complaint comments Read comments Complaint category Computer Hardware

Indane - cylinder delivery not proper time

User
 Sendhabhai Desai on May 22, 2015
Dear sir/medam I m indian Gas customer. My customer no. 05335.my agency name AMBICA GAS SERVICE, isabpur, Ahmedabad I have book my cylinder but every time distributer not deliver proper time. Last two month i have booked two times cylinder but distributer not deliver me. So as soon as possible for you solve my problem immediately Thanks M.M.Desai...
Complaint comments Read comments Complaint category Government Organizations

Indane - CYLINDER NOT DELIVERED EVEN AFTER 70 DAYS_PATHETIC SERVICE FROM POOJA GAS UNICHIRA.

User
 Lenda on May 22, 2015
I am an unlucky customer of Indane. I booked my cylinder on March 13, 2015 through the IVRS. My consumer number is 18826641 and booking number is 572728. I used to check the IVRS everyday to know the status of my booking. Since the cylinder is empty, we brought the same from my husband's place. Today when I checked the IVRS, it gives a message that Booking till May 14 is delivered. I called up Pooja gas 04842575299 and the lady who picked my call told me that since the Aadhar is not linked in Bank, this delay happened. I asked again about the Aadhar delay as I had already gave all the documents...
Complaint comments Read comments Complaint category Other

Indane - Delay in supplying refill cylinder - consumer no. 40784, Bhopal

User
 Ramani Atkuri on May 22, 2015
I booked a refill from Rai Gas Agency, Shahpura Bhopal on 12.05.15 by SMS and received a booking number 493903. I received a further SMS on 14.05.15 stating that cash memo 3000041109 has been generated against my booking and that the cylinder will be delivered shortly. No cylinder was delivered that day or the next few days. I called the gas agency on 18.05.15 and was assured it will be delivered the following day. I made my husband take leave and stay at home for the cylinder as I myself had to attend an important clinic that day. Nothing was delivered. I called again yesterday (21.05.15) and...
Complaint comments Read comments Complaint category Utility Services

Indane - cylinder not delivered in 62 days time

User
 Asha Smijosh on May 22, 2015
Booking of cylinder was done on 19th March 2015. So, even after 62 days, the new cylinder is not delivered. We should get a new cylinder in 25 - 30 days time as we dont have any other facility for cooking other than LPG. We wont be able to contact the gas agency in telephone, because phone will be engaged all the time. The delivery of new cylinder is always delayed. Consumer no: 159998 Agency: Pooja Gas, Unichira, Edappally, Cochin Booking Date: 19-03-2015 booking No: 574373 Consumer name: Smijosh S...
Complaint comments Read comments Complaint category House, Apartment Rental

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