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Indane Customer Care

Indian Oil Corporation Ltd

Kerala State Office, Panampilly Avenue, Panampilly Nagar
Ernakulam District
India - 682036

Customer Care Phone Numbers and Contacts

 +91 98 4882 4365
 +91 99 1155 4411
 +91 81 2402 4365
 +91 92 2310 1260
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Indane Complaints & Reviews

Indane - Home Delivery of Cylinder - Reg.

 rsatheeskumar on Nov 26, 2014
Sir, I'm R.SATHEESH KUMAR, from tiruchengode, Namakkal (dt), Tamilnadu. Conusumer No: 7500000057704571(6027824) Distributor Name: T.A.P.C.M.S. GAS SERVICE, 9, Katchery Street, Velur Raod Tiruchengode -637211. Distributor collecting the amount for door delivery. But they won't come forward to deliver it properly to our home. They are bring it to one place and call us to take from that particular place. To take this cylinder we should travel 3 KM from our place. All the peoples having connection in this distributor facing the same problem in our area. If we ask about this to distributor,...
Complaint comments Read comments [1] Complaint category Home & Garden

Indane - उप नाम में संशोधन करने बावत

 Sundar Lal Pal on Nov 26, 2014
श्रीमान मेरा नाम सुन्‍दर लाल पाल है एवं स्‍वरूप गेस एजेन्‍सी छतरपुर म;प्र; की पुस्तिका में भी मेरा नाम सुन्‍दर लाल पाल अंकित है, किन्‍तु श्रीमान स्‍वरूप गैस एजेन्‍सी छतरपुर म;प्र; के कम्‍प्‍यूटर के डाटा बेस में मेरा नाम सुन्‍दर लाल...
Complaint comments Read comments Complaint category Other

Indane - Non receipt of refill delivery booked on 05-11-2014

 thamboolam 2002 on Nov 26, 2014
Dear Sir/Madam, I S.R.Moorthy, Consumer No:CX4177149, Customer No:70988560 having domestic Indane LPG connection from your dealer"OM VION INDANE at Kamothe-410209, Navi-Mumbai, Maharashtra.I booked for a refill on 05/11/2014 and my booking No:201192.Till now i am not getting my refill.Always they kept down the telephone receiver down.In person i visited the dealer's office on 15-11-14 and requested for my refill and i was informed that they will deliver the refill on Monday17-11-14.After that one more had gone 24-11-14.To day on Wednesday26-11-14 i am writing this to you to seek remedy from your...
Complaint comments Read comments Complaint category Other


 sushilas on Nov 25, 2014
I am sushila singh consumer no 1457 at GNS Service Shantinaagr hyderabd, i booked my cylinder vide on 19/11/2014 vide ref no 693256.I got the cylinder on 22/11/2014. Till today my subsidy amount is not credited to my account wheras i was told that first i have to pay Rs 970/- and after that the subsidy amount will be automatically credited to my account. But to my surprise, on 24th NOV I got the message on my registered mobile that my refill booking ref no 693256 stands cancelled, book again or contct distributor. Distributor is still saying that amount will be credited to my linked account.Previously...
Complaint comments Read comments Complaint category Gas Stations

Indane - Dealer is not OK..They charge extra..

 Mdfaheem on Nov 25, 2014
Dear Sir, We have indane connection and dealer and his auto wala cheat people. Mainly, auto wala take 20-50 Rs extra per connection delivery... My Phone # is 9246309193. Will provide details .. Dealer Name is Jyothi Enterprise, Agapura, Hyderabad....
Complaint comments Read comments Complaint category Products & Services

Indane - Force fully provide LP gas stove

 ashish1 mangal on Nov 25, 2014
sir i am ashish kumar gupta. Today i take new connection from govind gas service, alwar rajasthan and company also provide gas stove, lighter.trolly and aprin along with cylinder. i told in office i have already a lpg gas stove with ISI mark but these people are not ready to listen any thing else Due to urgency i take connection but please give the solution for stove really i have no need of it. Please take it revert back. Consumer no. 700000024671638 ex14472298 SV NO.. 1000000533086962. GAS agency address my number - 9667869633 Govind gas service station road Alwar 301001...
Complaint comments Read comments Complaint category Utility Services

Indane - asking extra money for home dilevery service

 visioncam on Nov 25, 2014
Sir, I am consumer of Pragati Enterprises Akola{maharastra}, my consumer id is 11572, The persons whom are appointed for home delivery, asking extra money, If consumer denied they begin to quarrel and asking cylinder my gas diary extra payment also mentioned with signature of delivery person.I hope the responsible authority will take action else I forced to go to consumer court.thank u Irfan Durrani vision camera care, Akola cell-9422163839...
Complaint comments Read comments Complaint category Other

Indane - Cylinder was booked by someone else,not by me.

 Meera Mathur on Nov 24, 2014
My name is MEERA MATHUR, my consumer 47848. I didn't book cylinder, but on. 17.11.14 at 11.05 I received 1st text from Indian Oil that booking booking for consumer no.47848 is registered and booking Is 2000100214. I tried to call 18002333555 to lodge my complaint, but no one picked up. Again on 17.11.14 at 12.42 I received text saying -- Your refill booking 2000100214 cash memo 3000116227 generated cylinder shall be delivered shortly. I again tried to lodge complained but didn't get through. Then on 23.11.14 at 10.55 I again received message that - "your cylinder is delivered against...
Complaint comments Read comments Complaint category Utility Services

Indane - Not got Cylinder against booking (Indane) [Resolved]

 stalinits on Nov 24, 2014
I am having compliant for Indane Gas. My name is stalin joseph and Indane gas consumer no. is : 77335 and the distributor name is SRI Kalarani Gas Agencies, Chennai. I have submitted my document to reactivate my account before 15 days. When i submitted the documents in person, they said they will do it 2 days but they didn't activate as promised. Whenever i call they would say, will activate now.. Will activate now...same answer for 15 days. Finally my consumer number is activate last friday (21-Nov-2014). I book cylinder through IVRS and got the booking reference number as : 389515. And...
Complaint comments Read comments Complaint category Utility Services

Indane - Unsafe Cylinders

 sattjoe on Nov 24, 2014
Hello Sir/Madam, please find my details Below, Name - Sathish. Address: No 24, Vaigai Street, Balaji Nagar, Irumbuliyut, East Tambaram Cgennai - 600059. Ph- 9894383027. Indane Gas Agency Dealer Address: Saravanaa Gas Agency, 25/19, Gandhi Road, Kamaraj Nagar, Chennai - 600063. My Customer Number is CX265135. Yesterday 23rd of Nov 2014, the delivery person from the above gas agency delivered the Gas Cylinder as per our booking at 01.45 PM. Since it was Sunday me and my wife were there at home and i thank god that he delivered it on Sunday. After 15 minutes from the time i received the cylinder,...
Complaint comments Read comments Complaint category Home & Garden

Indane - Correction of SURNAME (PAL to PAUL)

 subhasishpaul on Nov 23, 2014
My Consumer no 25169 and my Distributor: Konnagar Gas Service (140428) I transferred my Gas connection from Gangtok(Sikkim) to Konnagar(West Bengal) during October 2012. In Termination voucher issued from Gangtok, my name has been written as S PAL (All my old documents related to Indane LPG are in full name: SUBHASISH PAUL). I surrendered my connection in Gangtok on 04-Sep-2012 and my TV has been given to me on 17-10-2012 i.e after 1 month. So i could not collect it personally and it was not checked. So, my Subscription voucher is also in the name of S PAL, though KYC submitted. So, please help...
Complaint comments Read comments Complaint category Gas Stations

Indane - Found cylinder delivered - But actually not received

 ssg_42 on Nov 23, 2014
Cyl. booking No. 689201 dated 15.10.2014 Consumer no. 25361, Consumer Name: Surajit Sengupta, Address: B 176, B E College, PO Botanic Garden, Howrah 711103 Distributor Name: Aroop Enterprise, 138, G T Road, Howrah - 2, , Code: Illegible in consumer card On 16.11.14, It was informed through sms that : Voucher generated and Cash memo no. 3000134420. By status check information on 23.11.14 :CYLINDER DELIVERED on 21.11.14 But ACTUALLY we have NOT RECEIVED the cylinder even on 23.11.14 and we are able to BOOK A NEW CYLINDER. In this situation, We feel that some illegal incidence is happening...
Complaint comments Read comments [1] Complaint category Other

Indane - problem with Agency

 PMani123 on Nov 23, 2014
we have booked refill they are not delivering properly... we are staying in a rent house on a same house number two houses are there they are going to other house and talking very rudely and arguing with us and irritating us.. if they don't know address they might have call us... it had happened two times but still we did not receive any refill... please help us(venkatasai gas agency at madhapur)...
Complaint comments Read comments Complaint category Gas Stations

Indane - Delay in delivering gas

 Nikitha Satish on Nov 22, 2014
Gas Agency : Guhan Gas Agency Consumer number : 1889 Reference Number : 458078 Booked on : 17th october Due to delay we went to the agency to take the gas but they are refusing to give the cylinder . They are saying it is against the rule to give a gas cylinder without the assistance of the delivery boy The delivery boy also refuses to give the bill each time we ask for it ....
Complaint comments Read comments Complaint category Gas Stations

Indane - Transfer of Gas connection from Father to Son

 jyoti reddy on Nov 22, 2014
Hi, The gas connection we have belongs to my Father and since he is aging and presently bed ridden, he wanted to transfer his connection in my name also he does not have Aadhar Card. We approached the agency, the took all the forms and application but later after a week said that they cannot transfer the connection with out giving any valid reason. I called up the customer care from there i got to know another option of submitting LPGID to the bank which we will get from the agency. However they said they don't have any such information and hence could not give. Kindly help us in this...
Complaint comments Read comments Complaint category Food

Indane Gas - Not providing subsidy cylinders

 divyanshu agarwal on Nov 22, 2014
I have received only 4 subsidy cylinders till now athey said that I have received 12 cylinders and now I have to pay for non-subsidy cylinder. My consumer no-CX7912223 Name-Virendra kumar agarwal I hope you will help me and provide me cylinder as soon as possible because in my house there is no cylcylinder right now....
Complaint comments Read comments Complaint category Gas Stations

Indane - Unauthorized GAS booking without customer knowledge

User on Nov 22, 2014
The Gas Agency has been fraudulently booked a Gas without my knowledge. This will overshoot my booking limits of 12 GAS per year with the govt subsidy. I here by request you to take necessary corrective action. The dealer name and details were given below. Jeevan Indane Gas Agency #6/32, Reddy Street, Villivakkam, Chennai - 600049 My GAS card serial numbe \r 2057135 Customer Number: 15062 SV No: 2868401 Sudhakar.V Mob: 9884833203 Looking forward to an effective to protect the brand name of your Organization...
Complaint comments Read comments Complaint category Appliances

Indane - Poor Information System

 pksatheeshbabu on Nov 22, 2014
My gas cylinder (no 14787) delivery was cancelled today since I was not present yesterday at home. I didnot get any delivery notification also. Instead of coming in the next time the booking is cancelled and I will get my cylinder after one month only with new booking. Unfortunately we depend on you to cook food and don't know what to do. The lady at the office is so arrogant for telephonic queries also....
Complaint comments Read comments Complaint category Gas Stations

Indane - regarding the delivery of the gas cylinder

 nandhu ss on Nov 22, 2014
respected sir I T.SATHY consumer number:18031 .is having a complaint regarding the delivery of the gas cylinder. we reside in the nandhanam house muzhavancodu.kattakada thaluk of trivandrum under kulathummal village. here we are under the AMMAL AGENCIES, indane distributors, NTA road, kattakada, trivandrum, 695572. respected sir we have booked for our gas cylinder on23/9/14 booking serial number has been more than 2 months since we have booked the ylinder.sir its very difficult to carry out the daily needs without gas cylinder. due to this delay we contacted the gas agency but sir...
Complaint comments Read comments Complaint category Gas Stations

Indane - Cons no: 73008 Cylinder booked, not delivered for 19 days

 konzumer on Nov 21, 2014
Dear Sir, Our Consumer no. is 73008, we had booked cylinder ( Booking ref no: 828506 booked on 19/10/2014 ) and accordingly we received sms on 30/10/2014 stating Cash Memo 3000189918 Generated) stating the same shall be delivered shortly, but the same is not delivered till today at 9.21 am while I am writing this mail. When called the delivery person Madhu 9663391991 he states that we are not available at house...For the last 3 yrs that person is delivering to our apartment how come suddenly he will give this reason? and that too for 19 days?? When questioned he has the audacity to say that...
Complaint comments Read comments Complaint category Government Organizations

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