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Indane Customer Care

Indian Oil Corporation Ltd

Kerala State Office, Panampilly Avenue, Panampilly Nagar
Ernakulam
Ernakulam District
Kerala
India - 682036

Customer Care Phone Numbers and Contacts

Phone:1800-233-3555
 +91 98 4882 4365
 +91 99 1155 4411
 +91 81 2402 4365
 +91 92 2310 1260
 
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Indane Complaints & Reviews

Indane - Non Delivery of Gas Bottle

User
 Pipe House on Oct 31, 2014
Our Grhak No is : 30275 We had booked our Gas Bottle on line for approx 15 days back and we did not get Bottle till 25.10.2014 after that our home was closed due to diwali Holidays and Bottle may come on 26.10.2014 but house was closed so services boy may return back the bottle and till date we have not got bottle when we enquire our Dealer that Radhika Gas Services they have not given any response nor giving any feedback and inform and tell that u complain online only but online complain menu does not work while calling . When We call and entry the 2 to registered the Complain phone immediately...
Complaint comments Read comments Complaint category Employees

Indane Gas - distributor chrged incorrect amount for transfer of connection

User
 miniojha` on Oct 31, 2014
pratap indane gas agency, sarveshwari nagar, itki road, bajra, ranchi 835005. distributor code 262671 has incorrectly charged me Rs 550 for transfer of gas connection from delhi to ranchi. My name is mini ojha and consumer no. is 9801616 for ranchi. Kindly look into this...
Complaint comments Read comments Complaint category Utility Services

Indane - After booking of 45 days we are not getting gas.and govt quota is 12 gas in year

User
 $rs$ on Oct 31, 2014
I am an Indane LPG consumer always there has been abnormal delay in getting refill of Indane gas. As against delivery time of 25 to 30 days earlier the distributor namaly as L.B gas agencies is taking time of 45 to 60 days in supply of the refills. With this speed no consumer will get his quota of 12 gas cylinders in a year as announced by the Govt. Moreover consumers have to face a lot of problem as they are not getting refills in time. Necessary actions are requested to be taken by the concerned authorities to normalise the supply. My consumer no is-07067 My mobile-9831735555...
Complaint comments Read comments Complaint category Gas Stations

Indane - late delivery of domestic cooking gas after 45 days delivery

User
 $rs$ on Oct 31, 2014
Dear sir, I namely Tarkeshwar Pandey. My consumer no is -07067. our dealer is not giving timely delivery in any month it happening last from last 2 years. so kindly help us as soon as possible. Regards Tarkeshwar pandey mobile-9831735555...
Complaint comments Read comments Complaint category Gas Stations

Indane - Not able to book Gas

User
 ankush29feb on Oct 31, 2014
Dear Sir, We are trying to book gas online but portal showing "service is temporary unavailable" since last month. However we has tried to called Shiva Gas Agency, firstly they are not answering the call. Really disappointing service by them, very poor service. Same I have put on complaint section under web portal, but no response at all. Kindly help to book gas for us, and look in to this matter. Your prompt response will be highly appreciated....
Complaint comments Read comments Complaint category Home & Garden

Indane - Gas leakage problem

User
 preetidwivedi on Oct 31, 2014
Sir, My consumer no. is JN99007. My gas agency is J N Enterprises (L.P.G. Distributor-Indane) and address is No, 98/6, 20th Main, 1st stage, Bangalore-29 and Code is 1511397. I have got cylinder on 06-09-2014 and my neighbour, she has noticed that the cylinder was licking and that time i was out of town. So she has kept the cylinders outside as she was too scared to keep it inside the home. She informed me on phone that your cylinder is licking, so we cancelled our holidays and came back home and informed agency peoples. So they came and took back the cylinder but the cylinder is not even connected...
Complaint comments Read comments Complaint category Food

Indane - Cylinder not yet delivered:: One and half month past

User
 mahes.banerjee on Oct 31, 2014
Hi, I have booked a cylinder on 12.09.14 ( Refill No: 836887) but till the time it is not delivered. The most disappointing part is, they not even bother to pick up ph calls. Every time I had to visit physically to know the status. Whenever I had visited and queried about the delivery schedule I was asked that cylinder will be delivered within next 2-3 days, but till the time they didn't supply the cylinder. Being a service man it is really tough to visit the distributor's office frequently, only on weekend i can do that. My father is a senior citizen and not able to visit the office as his...
Complaint comments Read comments Complaint category Gas Stations

Indane - DELAY REFILL DELIVERY

User
 VIJAY6378 on Oct 30, 2014
DEAR SIR/MAM I VIJAY RAJ SINGH SUBSCRIBER OF INDANE GAS CONSUMER NO.SP.8388 FORM- PHULPUR ALLAHABAD(UP) INDANE AGENCIES SAMBHAVI INDANE GAS SERVICES ADD-NEHRU BAZAR, NEAR PHULPUR POST OFFICE, DIST.ALLHABAD, UP COD NO.155513 SIR/MAM I BOOKED ONLINE MY CYLINDER ON 21.10.14 BOOKED NO.900006 BUT MY REFILL NOT DELIVERD WHEN I ENQUIRED MY AGENCY F.NO.5332253872 THEY ARE NOT RESPONDING I AM TRYING TO CALL DISTRIBUTOR SO MANY TIME BUT IT IS NOT RECEIVED SO I HOPE THAT THE CYLINDER IS RECEIVED AS EARLIEST POSSIBLE THANKS MOB NO 9598894230 & 9005394924...
Complaint comments Read comments Complaint category Gas Stations

Indane - NOT DELIVERY AFTER GETTING SMS

User
 rakesh kumar rohilla on Oct 30, 2014
GAS CONNECTION NO 10912 TIRUPATI GAS AGENCY, BULAND SHAHR SMT.SHARDA DEVI RESPECTED SIR /MADEM WE AVE BOOKED THE REFILL CYLINDER THROUGH TELLY BOOKING REF NO 207702, ON 23 OCT 2014 WE RECEVIED SMS THAT GAS DELIVERY IS DONE VIDE CASH MEMO NO 3000117181 DT 23-10-2014.BUT WAITING FOR ONE WEEK WE ARE UNABLE TO RECEVIED THE REFILL CYLINDER. KINDLY TAKE THE ACTION AD ADVICE TO GAS AGENCY. THANKING YOU YOUR:S SHARDA DEVI CONNECTION NO 10912...
Complaint comments Read comments Complaint category Other

Indane - refill delivery not properly

User
 sag1 on Oct 30, 2014
I am an Indane LPG consumer in yavatmal, maharastra. always there has been abnormal delay in getting refill of Indane gas. As against delivery time of 25 to 30 days earlier the distributor namaly as nitin gas agencies is taking time of 45 to 60 days in supply of the refills. With this speed no consumer will get his quota of 12 gas cylinders in a year as announced by the Govt. Moreover consumers have to face a lot of problem as they are not getting refills in time. Necessary actions are requested to be taken by the concerned authorities to normalise the supply....
Complaint comments Read comments [2] Complaint category Business & Finances

Indane - inordinate delay in getting refill cylinders

User
 s s Agarwal on Oct 29, 2014
I am an Indane LPG consumer in Howrah, West Bengal. Recently for the last 2-3 months there has been abnormal delay in getting refill of Indane gas. As against delivery time of 25 to 30 days earlier the distributor is taking time of 45 to 60 days in supply of the refills. With this speed no consumer will get his quota of 12 gas cylinders in a year as announced by the Govt. Moreover consumers have to face a lot of problem as they are not getting refills in time. Necessary actions are requested to be taken by the concerned authorities to normalise the supply time....
Complaint comments Read comments Complaint category Employees

Indane - Cancel Booking Delivered to other_C No.19898

User
 Gaurav8783 on Oct 29, 2014
Dear Sir/Mam I am Gaurav Sharma R/O A-6, MP Enclave, Rani Bagh, carring a Gas connection no.19898 with the RANI BAGH GAS SERVICES. I booked a cylinder dt.13/10/14 with the reference 2000083260-409916. Against this a cash memo generated 3000096950 dt.14/10/14 but after 4 days it was cancelled (i received SMS on my registered Mob No.+91-9871173443) no idea why. Same day a new cash memo generated against same booking ref (409916) and cylinder delivered on 22/10/2014 (delivery SMS i got) but when i checked from home, this was NOT delivered to my address. It would counted from my limited no of cylinders...
Complaint comments Read comments Complaint category Gas Stations

Indane - Delay In delivery Every Time

User
 vikasshu on Oct 29, 2014
Respected Mam, i am staying in Ghaziabad and my cylinder dealer address- Khwaja Garib Nawaz Indane Gas Service Crossings Republik, Ghaziabad, Uttar Pradesh 201009, Every Time delivery boy took 15-20 days and i had to visit in office and complain but they are used to make delay and used hard word also mostly, kindly request to u plz help me out Ref No-2000120908 3000129302 Consumer No- CX9798120 Booking Ref- 476426 - Booking Date-15-Oct-14 Name-vikas shukla E-mail vikmca1312@gmail.com Mob- 8505914971/9335110934...
Complaint comments Read comments Complaint category Other

Indane - REFILL BOOKING SHOWING DELIVERED BUT ACTUALY NOT - NO RESPONSE FROM DEALER

User
 dbasak5043 on Oct 29, 2014
CONSUMER NO 4656 REFILL ORDER NO 627134 DT 18/10/14 SHOWING DELIVERED VIDE CASH MEMO 3000109821 ON 25TH OCT14 DEALER - PANAGA GAS AGENCY THE BOOKED GAS IS STILL TO BE DELIVERED - WE COMPLAINED TO THE AGENCY THAT WHILE CHECKING OVER INDANE HELPLINE NUMBER - THE GAS IS SHOWING DELIVERED ON 25TH OCT 14 WHICH IS ACTUALLY NOT TRUE. NO REPOSNSE FROM THE DEALER YET ON THE REASON OR WHEN IT IS TO BE DELIVERED. CHECKING WITH DELIVERING - WE GOT ABUSIVE RESPONSE SEEK QUICK RESOLVE TO THE ISSUE AND ALSO TO TAKE CARE OF SUCH MALPRACTICES...
Complaint comments Read comments Complaint category Gas Stations

Indane - not delivering cylinder after booking and conveying message delivered

User
 SN Goswami on Oct 29, 2014
i just want to say that what have you done after watching so many complaints. when i entered in this site for making complain, but i am socked after watching so many complaints, then i thought it is not good to complaint, because i known no one can do anything regarding this complaints....
Complaint comments Read comments [1] Complaint category Gas Stations

Indane - Cylinder not delivered properly

User
 Zainaba on Oct 28, 2014
I Zainabaw/oMehmood subscriber of indane gas consumer no-2575, From, Uppala Indane Agencies, nayabazar Complex nayabazar, Uppala, distributors code No;232249. Sir, I booked my cylinder on 26/09/2014, but till today 29/10/14, my cylinder not deliverd, When i enquired my agency(232249) they are not responding properly. previous delivery also taken 2 months after booking my cylinder itwas i myself collected from their office, They were not delivered at my door. So please do needful. your faithfully, Zainaba. date29/10/2014....
Complaint comments Read comments Complaint category Home & Garden

Indane - Delay in delivery and Less gas in cylinder become common feature

User
 Subrata Sadhukhan on Oct 28, 2014
Respected Sir, I have booked my cylinder on 04.10.2014 and my consumer no. is Pl 30786. Booking no 859351. My Distributor name is P.L GAS SERVICE (LAKE PALLY BORAL GARIA KOLKATA 700154, WEST BENGAL). Till date i have not received my cylinder. In fact, in case of one time event i would not lodge this complaint at all but now it becomes a regular feature, every time i booked my cylinder it get delivered after 3-4 weeks, last time i booked the cylinder on 21st August 14 and after several request to my distributor delivery received on 30th September 14 . Averagely one cylinder gone 40 to 45...
Complaint comments Read comments Complaint category Gas Stations

Indane Gas - Harrasment of consumer

User
 sansttorm on Oct 28, 2014
We are subscribers to Indane gas since a decade now. Recently the service of booking for gas got switched from the local supplier to a direct-phone-in via computer monitoring. Despite the fact that pressing numbers for languages etc is not easy for elderly people, this rather in-efficient system is made mandatory. My complaint: My gas agency supplier is Vigneshwara gas agency on double road, Mysore. Address: 14th Main Road, Double Road, Kuvempunagar, Mysore - 570023 +(91)-821-2544251, 2342374 The problem: In my area there are four people with the same house number as ours. This wasn't...
Complaint comments Read comments Complaint category Other

Indane - DELAY IN DELIVERY BECOME A COMMON FEATURE

User
 Arjun Prasad Yadav on Oct 28, 2014
Respected Sir, I have booked my cylinder on 11.10.2014 and my consumer no. is 009932. My Distributor name is ALADIN (169, Andul Road, Block - E, Howrah, west Bengal). Till date i have not received my cylinder. In fact, in case of one time event i would not lodge this complaint at all but now it becomes a regular feature, everytime i booked my cylinder it get delivered after 3-4 weeks, I am sure this is not and should not be your standard delivery time. I am suspicious that something is going wrong somewhere which needs to be investivaged at the earliest. This will not only built-up...
Complaint comments Read comments [1] Complaint category Gas Stations

Indane - non deliver of cylinder

User
 mspatel67 on Oct 28, 2014
Sir, I have booked cylinder on 10.10.2014 of my consumer no. 14375 (New ID 7500000055489882) of Indane company. I have on-line that the casememo is generated on 17.10.2014 and cancelled by distributor. The reason is shown by distributor that door is closed. But, the house is not closed, only I and my spouse is out of Gandhinagar for two days. I am trying to call distributor so many times, but it is not received. So, sir I hope that the cylinder is received as earliest possible. From: Jagdish D Patel, A/FF/5, Harinand Flat, Plot No. 10, Sector-28, Gandhinagar. PIN-382028...
Complaint comments Read comments Complaint category Other

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