[Resolved]  Indane — change of name in consumer connection

Address:

Vellore, Tamil Nadu

Sir, we have been using indane gas service for the past 20 years in my grandfathers name . He died on may 2nd of 2000 ! since then we have been using the same connection (consumer no:7636) (indane consumer id:[protected] without changing his name. Last week on 10th DEC we got a information that we should furnish aadhaar info and bank account details to our gas agency.My father went to the agency requested for two things 1. Name transfer on grandfathers connection 2. Else, we will surrender the old one and will get a new indane connection But the owner of that particular agency (KANGEYAN AGENCIES-VELLORE) stated that he wont update the new consumer name also he is not ready to get the surrender request right now since it is our mistake that we have not changed the consumer name on all these years. He also said that we have to walk his office for around Next 3 months to consider our surrender request will take more time to get a new one till then we should suffer without any LPG's. But they have attested our civil supply card with kangeyan stamp for my grandfathers connection which don't have his name at all. I request the concerned authority to take necessary steps for surrendering the connection and to get the new ones. also to notice usage of abusive words towards a consumer. I APOLOGIZE ON BEHALF OF MY FATHER FOR NOT CHANGING MY GRANDFATHER'S NAME ON ALL THESE DAYS. SINCE HE IS UNEDUCATED HE DON'T KNOW ALL THIS PROCEDURE WHICH HAS TO BE DONE. WITH THIS I HAVE ENCLOSED ALL THE PROOFS: 1.RATION CARD 2.RATION CARD INNER SCAN PART WHICH HAS DEALER STAMP 3.GAS CONNECTION PASSBOOK 4.ATTESTED DOCUMENT OF TALUK OFFICE THAT MY FATHER HOLDS THE CIVIL SUPPLY CARD 5.LEGAL HEIR CERTIFICATE