Indane — collection of delivery charge without receipt.

Address:

Cuddalore, Tamil Nadu

M/s Devi Gas Service, Cuddalore are distributors of gas refills. They are used to make door delivery of refills and collect delivery charge from the cosumers. My consumer no.7358. One refill was delivered to me at the above address on 20.3.14 and Rs. 440 was collected (bill amount Rs.409+Rs.31) No receipt was issued for the collection of Rs.31/- My house is situated at the distance of 2 km from the distributor's place of business. The delivery charge of Rs.31/- collected is abnormal and off the record.The distributor sends more than 50 refills (cylinders) in a tempo and makes door delivery. The delivery is not single one. For the distance of 2 km the delivery charge claimed at Rs.31 each is unreasonable and not on par with market rate. A grape wine has it that the delivery boys collect higher amount without the knowledge of the distributor and misuse it. I therefore request that the delivery charge may be streamlined on the basis of delivery points Please don't mistake that this is a complaint against distributor/supplier.The intention is only to streamline the delivery charge.--Mangamma w/o Narayanasamy, 752, Teacher Nagar, Koothapakkam, Cuddalore-607002, Tamilnadu.