[Resolved]  Indane — Compalint about Indane Gas and Indane Gas Dealer (Devaganga Associates, Chandra Layout, Bangalore )

Address:

Bangalore, Karnataka

Hi I have taken a new Indane Gas connection with Devaganga Associates for Single Cylinder Connection Paid around Rs 6000 (Gas Stove is mandatory even if we have one). Indane gas has provided a mobile service to book the refill. After booking through the service the cylinder won't come for 20 days are so. when we try to call the Dealer Phone numbers( Please try to call (Devaganga Associates) the ph no provided this numbers[protected], [protected]+(91)-[protected], [protected]) they will not lift the calls since they just keep the phones aside and If we go to the Dealer (Devaganga Associates). When we call Indane gas Customer Care they say Dealer is having Backlogs of last month also they will deliver once your number arrives. If a Dealer is not able to handle Booking why cant they Transfer to other Dealer or open a new Dealer in the Area. After 30 days the Booking will can cancelled automatically and we will not get any response from Dealer if we go and ask. This has happened to the last 2 booking of mine. More than this when we go and ask the Dealer he says go complaint to any one. So I booked again booking No 489694 and it same i didnt receive the cylinder and after fighting with Dealer she said there are no delivery boys. I got frustrated and asked whether Can I bring my cylinder, they said bring it and get the Refill at last I have done that. My details: Vamsi krishna Edapa My Address: 54, 2nd Floor, 3rd Cross Vyalikaval Layout, Vijayanagar, Bangalore Indane gas Consumer Number: CX3996474 Dealer Name: Devaganga Associates Last time I received the CyLinder: October 2014 Today that is 07/May/2015(I myself went to Dealer and Picked the Cylinder) Solution I want from Indane Gas: I cant cancel the Indane Gas Connection(If this persist I may have to do ) since I have spent 6000 on it. I want to Transfer from the Dealer(since he selling the cylinders to others and does not have Delivery Guys). Please provide other Dealer who can do Proper delivery to the above Address. And also if Indane Gas has any Respect to the Customer please do Survey about the Dealer. Since their is a queue of Senior Citizens begging for the Delivery, Since they cannot carry the Cylinder by themself. I hope Indane gas is not having fun of their customer Problems