[Resolved]  Indane — Complaint against delivery men

Address:

Kolkata, West Bengal

I am an Indane customer for nearly a decade now ( BAGHAJATIN GAS SERVICE, 31 BARODA AVENUE KOLKATA -700084) and i find it my duty to check the cylinder before I accept it. But today at 10.10 am a delivery boy arrived and to my utter surprise the gas was leaking. We requested him to change the cylinder as that particular one was not safe for our usage. Instead of helping us he denied to change the same and started to yell at us . He even told that he could only change the cylinder after further disturbance .But the leakage level was high. He misbehaved and started to threat the members of not delivering any gas cylinder then onwards. Immediately after the incident we, feeling helpless tried the customer helpline number of the respective dealer but none of the calls were received. so, feeling utterly helpless and agitated its my request to you to take necessary steps against the same. The delivery person also denied to provide his name fearing that we might file a complaint.You can also call me for further details. Rubi Ghosal ([protected])