Indane — complaint reagarding non issuance of gas cylinder

Sir, Sub: complaint regarding non issuance of domestic gas cylinder. Ref: consumer no. 14177 of 'Indane' at Omkara Indane Service rep. by Beena Kumari, Thempottil Buildings, Pazikuzhy, Oachira P.O, Kollam District Of Kerala State, Pin-690526 1. The above referred consumer number is given to me for the supply of domestic gas cylinder and having two units of cylinders. 2. As a matter of fact, the office of above referred agent is functioning in two shop rooms owned by me and is adjacent to my residence; facing the national highway, Kanyakumari-Salem. Though the agent is said Beena Kumari, her husband is running the business. 3. The monthly arrears fixed for the said rooms is @ of Rs.3218/-. I have filed OS No.439/13 in the file of Hon'ble Munsiff's Court, Karunagapply seeking the eviction of said agent from my shop rooms mainly on the ground of long arrears of two and a half years of rents. However the said suit is settled and a decree has been passed. The main recitals in the decree are self eviction of the shop rooms by the said tenants on or before 30-03-'15 and the said arrears of rent has been adjusted from the caution deposit paid at the time of leasing of the shop rooms. Now, the said tenant has not vacated therefore. I have approached the said court for executing the compromise decree. In fact, the tenant has to pay monthly rent/compensation for authorized occupation commencing from the date of expiry of agreed date of eviction viz 30-03-'15. 4. I am a practicing advocate at various courts in the state. My wife also is an advocate with me. We are having two children, among them the elder is a daughter doing MBBS course and younger is a son passed plus two courses and awaiting for the toughest entrance examination for the admissions of professional courses. In the said circumstances, the non issuances of domestic gas cylinder have resulted in heavy in tolerable troubles in life due to the sufferings in cooking. Apart from all I am a chronic diabetic patient with hypertension. The sufferings in cooking make suffering in medically advised food as my tenant who has tenanted near to my residence the above agent is precisely aware of my situation. However, to revenges the above agent has refused/delayed domestic gas to me. The last delivery of cylinder is on 9-2-'15. However on 17-2-'15, I have affected the advance booking of cylinder with the agent. On 18-03-'15, an SMS was received intimating that the cylinder will be delivered shortly and its bill has been generated. Indeed, till now the cylinder has not been issued with. I have requested several times to the said agent for the delivery .But, the delivery of cylinder is delayed as stated above. 5. I am a consumer with rights to be treated equally among others. The said agent is not at liberty to discriminate me. Though I have informed the authorities of 'Indane', no actions so far have been taken. The said in action is their maladministration. 6. As a matter of fact, the long delay of delivery is entitling me foe asking compensation from the said agent and the authorities. But, I put my said right awaiting a reasonable and favourable action from the authorities with a role some measure over the agents broken duty. Hence your good self may be pleased to take appropriate immediate steps from prompt delivery of domestic gas cylinder for me. 20-04-15 Yours Faithfully Isaheackkutty. A Ph. no. [protected]