[Resolved] Indane — Demanding for additional money on every delivery | |||
Dear sir, M/s Krishna Agencies (Indane gas distributors at Nellore town, Andhra pradesh) is taking and demanding more money(more on MRP) on each and every full gas cylinder that they are delivering to customer, in addition to the delivery charges . when we are refused to give additional amount, except delivery charges they were stopped our connection by mentioning fake reasons in their records and was caused us to take the rounds around their office for couple of days. Finally krishna agencies staff collecting Rs 2000 /- from existing customers to reissue the cylinder Even they were not provided any receipt for the additional amount they were collected from last few years from customers. We are requesting you, to take necessary action. Hope you will stop their black market games. This is for kind information and necessary action from your end was appreciated. They are not providing any receipt for additional charges. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jul 01, 2015 Indian Oil Corporation [IOC] Customer Care's response We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.
IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.
Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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M/s Krishna Agencies (Indane gas distributors at Nellore town, Andhra pradesh) is taking and demanding more money(more on MRP) on each and every full gas cylinder that they are delivering to customer, in addition to the delivery charges . when we are refused to give additional amount, except delivery charges they were stopped our connection by mentioning fake reasons in their records and was caused us to take the rounds around their office for couple of days. Finally krishna agencies staff collecting Rs 2000 /- from existing customers to reissue the cylinder
Even they were not provided any receipt for the additional amount they were collected from last few years from customers.
We are requesting you, to take necessary action. Hope you will stop their black market games.
This is for kind information and necessary action from your end was appreciated.
They are not providing any receipt for additional charges.