Indane — Filling complint and misbehaviour by M/s Mahendra CBD ground Delhi-32

Address:

New Delhi, Delhi

On 23/03/2015 I asked the operator to fill the tank with Rs. 200/- Operator started filling without asking to see ZERO reading, with continuous previous reading of Rs 40.37. I objected for this action the operator continue upto a reading of 240.15. After my objection and to give the explaination from the operator, one of the other operators caught my collar. For my safety I pushed the person away. Then the operatos beaten me. Immediately I had a contact with FIELD OFFICER Mr. Tarun Saxena on his mobile No. [protected] and asked for help. The Field Officer adviced me to lodge a complaint in the complaint book. I did the same wide complaint Sr. No. 44 dated 23/03/2015 with all details and happenings with me. On 24/03/2015 I got a message on my eMail ID ([protected]@gmail.com) that all the:- "This is a automated RO and all transaction done at any machine automatically get entered in computer and dealer has no control over that. I saw the transaction before your vehicle, it is Rs100/-. When one transaction gets complete, Machine will start from zero only. Hence as per automation you have been fuelled for Rs240.15 for 3.97lts of Petrol and you have been charged for same only". I have the cash memo of Rs 200/- of the same date then the unexpected statement of the Field Officer is totally false and is seems to save the Owner of the Indian Oil Filling Station. I am hurt and with the behaviour and investigation with negative statement of Field Officer. A positive and favourable action is expected from your side. With Regards Pankaj Gulati Min of Defence M-[protected] eMail ID - [protected]@gmail.com