[Resolved] Indane Gas — Delayed Gas delivery

Vidhu Prabha

Address:

Kolkata, West Bengal, 700156

Hi,

I booked gas on 10th May 2015.

Its been 11 days already and the gas has not been delivered. Please find below the Consumer number:
CX[protected]

The distribution agency name: Vikash Distributors, New Town, Kolkata

I called the Gas agency today and they told me that it will be delivered today, but still there is no deliverables. I am frustrated as there is no gas at my home and calling the distributors is not resolving issue.

This is not he first time I am facing such issue. The agency takes more than 10 - 12 days to deliver the gas. Please look into the matter and suggest.

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Jun 26, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

May 26, 2016

Indian Oil Corporation [IOC] Customer Care's response We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .