Indane Gas — Misbehaviour by supplying employee

Address:	Palakkad, Kerala, 678733
Website:	indane gas

I am consumer no 14546464 of above agency. often the supply boy insists for extra amount when supplying gas cylinder. i am a 77 years old lady and staying alone with a servant. on 1.9.15, the supply boy named mr.chandran(popularly known as chandrettan) supplied the gas and insisted for rs700. he told that he has not brought the bill and insisted that 700 should be paid and accordingly paid rs 700. next day morning I called to gas agency and they told that bill is only rs592 and i complained to them over phone. they agreed to send the supply boy by evening to my house and instructed to discuss and solve the issue amicably. accordingly by 7pm he came to my house and refunded the amount of rs 108...next cylinder supplied on 7.10.15 and the same employee came. he behaved very roughly and he came to inside of the house along with the driver of the auto. ( this agency is supplying gas with an auto). from the drawing room i went inside to take cash and within this time he has taken away my mobile no. i immediately shouted and neighbours also came, but this chandran and the driver denied in spite of repeated questioning by all. as this mobile is not a costly one, eventhough a brand new, i have not complained to police. i complained to the manager of the agency but they didnt help and directed to lodge police complaint.
it is very clear that this employee is corrupt and he has already admitted it by repaying rs 102.. he is insisting for extra amount from all the house holders and all have got compliants. kindly investigate and take against him.